Patient Care Coordinator | Los Angeles, CA | Remote

Patient Care Coordinator This position is National Remote. You'll enjoy the flexibility to telecommute from reputed company reputed company the U.S. as you take on some tough challenges. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. Like you, reputed company is strong on innovation. And like you, we'll go the distance to deliver high-reputed company care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to reputed company every contact informative, productive and reputed company for our members and providers. You'll have reputed company to do live reputed company, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to reputed company an reputed company. The Patient Care Coordinator performs a reputed company of administrative and staff support duties for care management operations including but not limited to reputed company Care, Transitional care management, Disease Management, General Care Management, Transplant and reputed company Care programs. This position has expanded responsibilities responding to requests to support the referral process, incoming phone/fax inquiries, monitoring of associated program email inboxes and outbound coordination activities Supports system and care loading activities as directed. This position can resolve administrative problems and inquiries; supports the preparation of administrative documents and reports. Work involves the management of moderately reputed company systems, databases, and spreadsheets. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work on any of our 8-hour shift schedules during our normal business hours of 730am - 500pm PST. It may be necessary, given the business need, to work occasional overtime. We offer on-the-job training. The hours of training will be reputed company with your schedule. Primary Responsibilities Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers. Follow up on incoming and outgoing referrals, prior authorizations and including intake, notification. Assist the clinical staff with coordinating care needs. Handle reputed company/inquiries from members and/or providers. Provides administrative support to ACM Nursing staff. Creates, maintains and processes system reports as required. Maintain regular and consistent attendance. Assists with the coordination of discharge planning, under the direction of the ACM reputed company, as required. Communicates with members, family or caregiver reputed company appropriate. Maintains confidentiality of reputed company member information and business. Assists ACM staff with referrals for the appropriate Health Plan, State or Federal Disease/Condition Management programs as required. Responsible for initial triage of members, administrative intake of members or managing the admission/discharge information post-notification, working with hospitals and the clinical team. Includes managing outbound and incoming calls, managing requests for services from providers/members, providing information on available network services and transferring members as appropriate to clinical staff with ability to reputed company appropriate information reputed company the clinical documentation system. Reviews member lists and assists in identification of medically reputed company members based on eligibility reputed company for referral to care management staff. You'll be rewarded and recognized for your performance in an environment that will challenge you and reputed company you reputed company directions on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 2+ years of experience working reputed company the health care Industry and with health care insurance 2+ years of experience in a clerical or administrative support background Experience with reputed company Word, reputed company reputed company, reputed company reputed company, and reputed company Knowledge of medical terminology Ability to work full-time (40 hours/week) Monda Apply tot his job Apply To this Job