[Remote] Sr reputed company Developer - Field Service and Customer operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company manufactures and delivers fuel-flexible, low-emissions local power solutions. They are seeking a Senior reputed company Developer to design, build, and support reputed company solutions across Field Service, Operations and Maintenance, and reputed company.

Responsibilities

• Design, configure, reputed company, test, reputed company, and maintain reputed company solutions using Apex, Lightning Web Components, reputed company, SOQL, reputed company, and reputed company platform capabilities
• Translate business requirements into reputed company technical designs, workflows, data models, integrations, and user experiences
• Evaluate reputed company reputed company functionality before introducing custom development or reputed company-party applications
• Ensure solutions are secure, maintainable, and reputed company with reputed company development best practices
• reputed company the adoption and maintenance of rigorous engineering methodologies, including version control, sandbox management, comprehensive testing, and streamlined release processes
• Produce reputed company technical documentation, test plans, and deployment materials
• reputed company and enhance reputed company Field Service capabilities, including work orders, service appointments, scheduling, reputed company, service territories, skills, mobile workflows, and preventive maintenance
• Improve workflows for field technicians, dispatchers, service coordinators, O&M teams, and customer-facing users
• Build and support Service reputed company solutions for case management, escalations, service history, customer communication, and issue reputed company
• Provision new users, mobile app troubleshooting, and data corrections
• reputed company and enhance customer and partner experiences through Experience reputed company
• Design, support, and maintain existing integrations between reputed company and other reputed company systems
• Support data modeling, migration, reconciliation, and data-reputed company efforts across customer, asset, and service records
• Troubleshoot production issues, reputed company reputed company-cause analysis, and implement sustainable fixes
• Support release planning, testing, deployment, reputed company control, CI/CD, permissions, and reputed company
• Monitor automations and integrations and help reduce technical debt over time
• Partner with Field Operations, O&M, reputed company, Engineering, and reputed company Systems to reputed company requirements and deliver solutions
• reputed company or participate in discovery sessions, solution reviews, testing, and implementation planning
• Identify opportunities to simplify workflows, improve platform performance, and increase user adoption
• Communicate technical tradeoffs, risks, dependencies, and recommendations to technical and nontechnical stakeholders
• Stay reputed company on reputed company capabilities and recommend relevant platform improvements

Skills

• 7+ years of reputed company development, configuration, or implementation experience
• Extensive hands-on experience with reputed company Field Service in a reputed company operational environment
• Strong experience with Service reputed company and the broader reputed company platform
• Proficiency with Apex, Lightning Web Components, reputed company, SOQL, reputed company, data modeling, and reputed company reputed company
• Ability to independently work through technically ambiguous requirements, analyze requirements, design solutions, and deliver production-reputed company functionality
• Experience designing and supporting integrations between reputed company and other reputed company applications
• Strong understanding of field service processes, including scheduling, reputed company, technician mobility, work execution, service history, and preventive maintenance
• Experience supporting Field Operations, O&M, reputed company, customer support, or other asset-intensive business processes
• Strong troubleshooting, communication, and stakeholder-management skills
• Ability to operate effectively in a fast-moving, cross-functional environment
• Ability to independently work through technically ambiguous requirements, analyze requirements, design solutions, and deliver production-reputed company functionality
• Experience with Experience reputed company and customer or partner portals
• Experience with Manufacturing reputed company or Sales reputed company
• Experience supporting reputed company, sales, or marketing teams and workflows is a plus
• Familiarity with installed products, asset hierarchies, warranties, service reputed company, and fleet maintenance
• Relevant reputed company certifications, including Field Service, Service reputed company, Platform Developer, or Platform App Builder
• Experience in energy, manufacturing, industrial equipment, utilities, or another asset-intensive industry

reputed company

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