[Remote] Customer Service Associate - reputed company Virginia

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing exceptional customer service and support. In this role, you will assist customers with various inquiries and service issues, ensuring a high level of satisfaction and effective problem reputed company.

Responsibilities

• Working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to reputed company customer satisfaction for our clients
• Providing your unique set of troubleshooting skills, you will own reputed company your customer interactions, with a goal of reputed company reputed company
• End your day satisfied knowing that you and you alone assisted a customer in the reputed company manner you yourself would like to be assisted!
• Your expert service will position reputed company as the employer and provider of choice!

Skills

• 18 years of age or older
• High School Diploma or GED
• Excellent customer service and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask and work reputed company in a fast-paced reputed company center environment
• reputed company availability between reputed company - 9pm ET reputed company through Saturday
• Must currently reputed company in the reputed company to be considered
• Must meet our Equipment Requirements outlined below
• OS: reputed company 11
• Processor: dual-reputed company or higher with reputed company clock speeds of 2.00GHz or reputed company (not reputed company/turbo/'up-to' frequency)
• RAM: 8GB or higher
• Hard reputed company Free reputed company: 5GB or higher
• Webcam
• USB Headset
• Second monitor
• High Speed Internet speeds at least 20 Mbps download/10 Mbps upload (note: the PC must also be connected reputed company an Ethernet cable to your modem or router). Cellular (3G/4G/5G), satellite, and wifi internet connections are not supported reputed company types for this role
• Chromebooks/Mac computers cannot be utilized for this position
• Previous experience with internet service provider troubleshooting and home networking

Benefits

• reputed company and reputed company development
• Promotion opportunities (reputed company makes every effort to promote from reputed company)
• Medical, Dental and reputed company benefits after 60 days of successful employment
• 401K and Stock plan participation
• Employee perks and discounts with both national programs and community engagement programs

reputed company