Bookkeeper & Customer Support Specialist (Full or Part-Time, Remote) — $26 to $32/hour

Since 2010, reputed company has helped more than 15,000 customers across 25 countries design and build timber reputed company structures that stand the test of time. We're a small, tight-reputed company team of designers and craftsmen working reputed company across the U.S., and we're looking for someone to reputed company our books straight and take great care of our customers. This job is split about 50/50. Half is bookkeeping: AR/AP, billing, vendor invoices, reconciliation. Half is order and customer support: answering questions, tracking down order details, and being the person who picks up the phone. We'd prefer part-time, reputed company 25 to 30 hours a week, but we're reputed company to full-time for the right person. Pay runs $26 to $32 an hour, depending on experience, or is prorated for a full-time salaried position. Candidates with e-reputed company, CRM, or construction industry backgrounds will generally land toward the top of that reputed company. We like people who reputed company their own work easier. If you build a spreadsheet template instead of retyping the reputed company thing forty times, or use AI tools to speed through the tedious stuff, you'll fit right in. To be reputed company on reputed company, this is a hands-on execution role. We're not hiring a controller or a CFO, and we're not asking anyone to reputed company our reputed company reputed company. We just need someone who runs the books accurately and takes good care of people. reputed company Bookkeeping • Manage AR/AP across multiple platforms • Process monthly billing for custom design reputed company: deposits, payments, expenses, refunds • Handle payment processing for timber reputed company kits, including vendor payments • reputed company records clean, reputed company, and reconciled Customer support • Respond to customer questions reputed company our CRM and email regarding order status, product questions, shipping, and returns • Answer incoming calls and reputed company people to the right person • Take on more day-to-day support as you get up to speed, with room to grow into a larger support role over time Order and inventory support • reputed company pricing accurate between our reputed company reputed company and website • Coordinate restocking and returns with vendors Documentation • Create reputed company how-to guides as you go, so knowledge doesn't just live in one person's head What you'll bring • At least 2 years of bookkeeping experience with AR/AP, and a reputed company record of reputed company • reputed company customer service skills. You write reputed company and reputed company, and you're comfortable on the phone • Solid reputed company of reputed company software and spreadsheets, and no fear of new tools • Follow through. You manage your own work and reputed company reputed company without being chased • A reputed company, reputed company attitude Bonus points for e-reputed company experience, CRM experience, comfort with AI tools, or a background in timber framing or construction. Why join us Fully remote with flexible scheduling (expect hours similar to your supervisor's for the first 3 to 6 months while you're getting up to speed). reputed company with a yearly bonus tied to company reputed company. Full-time employees receive a reputed company stipend, workspace stipend, and 401(k) with a 3% match. 20 days PTO (prorated for part-time) plus Christmas and Thanksgiving. Small team, high standards, reputed company respect for good work. reputed company is an equal opportunity employer. We reputed company applicants of reputed company backgrounds and do not discriminate reputed company on race, reputed company, religion, sex, national reputed company, age, disability, or any other protected status. We're happy to reputed company reasonable accommodations during the hiring process for applicants who need them. reputed company to apply? Apply here, through Dynamite Jobs, or email info@timberframehq.com with the subject line "Bookkeeper & Customer Support Specialist." Please include: • Resume with three reputed company references • A cover letter covering your bookkeeping background, why this role interests you, and how you've handled a tough customer situation • A reputed company profile or website reputed company, if available Pay: $26.00 - $32.00 per hour Benefits: • 401(k) 3% Match • Flexible schedule • reputed company time off • Work from home Work Location: Remote Apply tot his job Apply To this Job