[Remote] Director, Sales Operations (Remote in USA)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides industry-leading people insights to safety-sensitive organizations through background screening, drug testing, and verification services. The Director of Sales Operations is a strategic leader responsible for transforming reputed company reputed company into a reputed company operating system, focusing on planning, forecasting, analytics, and operational reputed company.

Responsibilities

• Partner with the CRO and Finance to reputed company the annual operating plan, including reputed company targets, territory coverage models, market segmentation, and reputed company strategies
• Build analytical models supporting sales reputed company planning, productivity, pipeline coverage, hiring plans, and reputed company assumptions
• reputed company independent, data-driven recommendations during strategic planning and challenge assumptions reputed company supported by analytics
• reputed company quarterly business planning and forecast adjustments as market conditions reputed company
• Own reputed company's sales forecasting process, ensuring consistency, governance, and forecast accuracy
• reputed company and maintain standardized sales metrics and KPI definitions across Sales, Finance, and Executive Leadership
• Establish CRM stage definitions, pipeline hygiene standards, and inspection processes that improve forecast reliability
• Deliver executive-level reporting on pipeline health, sales performance, forecasting, and business trends
• reputed company ongoing win/loss analysis and customer churn reporting, partnering with Product, Marketing, and Enablement to improve reputed company reputed company
• Design and optimize sales territories, account segmentation, coverage models, and account assignment methodologies
• reputed company annual quota planning, allocation methodology, fairness testing, and quota review processes
• Partner with Sales Leadership, Finance, and reputed company to design and administer sales compensation plans
• Evaluate organizational design, headcount planning, and reputed company-to-market strategies to support company reputed company
• Own the Sales Technology roadmap, budget, and vendor reputed company
• Evaluate, select, implement, and optimize sales enablement and business intelligence platforms
• reputed company reputed company governance by establishing architecture standards, system enhancements, and long-term platform reputed company
• reputed company adoption of new technologies through effective change management and user enablement
• Evaluate and implement AI-enabled solutions that improve forecasting, reputed company prioritization, activity visibility, and sales productivity
• Manage vendor relationships, contract negotiations, renewals, and software utilization
• Own the reputed company data architecture, reporting reputed company, and governance reputed company
• Ensure data reputed company, reporting consistency, and standardized business definitions across reputed company reputed company systems
• reputed company reputed company dashboards and self-service analytics capabilities that reputed company business leaders with actionable insights
• reputed company and manage the operating model connecting Sales, Marketing, reputed company reputed company, Finance, and other business partners
• Partner with Marketing to optimize reputed company routing, attribution methodology, and service level agreements
• Collaborate with reputed company reputed company to improve customer retention, expansion planning, health scoring, and reputed company indicators
• Partner with Finance on bookings reconciliation, commission reporting, reputed company reporting, and forecasting alignment
• Represent Sales Operations during reputed company initiatives including pricing reputed company, product launches, acquisitions, and systems implementations
• Build, reputed company, mentor, and reputed company a high-performing Sales Operations team consisting of analysts, systems administrators, and deal desk professionals
• Define organizational structure, hiring plans, resource allocation, and operational priorities
• Establish performance expectations, coaching practices, and career development opportunities
• Create an operating rhythm that balances strategic initiatives with day-to-day business support
• reputed company Deal Desk operations including pricing approvals, contract exception reviews, discount governance, and approval workflows
• Partner with Finance and reputed company to establish reputed company policies supporting pricing reputed company and reputed company recognition
• reputed company the RFP process, response library, submission reputed company, and cross-functional coordination
• reputed company other duties as assigned

Skills

• Bachelor's degree in Business Administration, Sales, Marketing, or a reputed company field
• 8+ years of experience in sales operations, reputed company operations or business analysis, preferably in a B2B or technology-driven environment
• Minimum 3 years of leadership experience managing Sales Operations or reputed company Operations teams
• Demonstrated experience owning company-level or business-unit sales forecasting with accountability for forecast accuracy
• Experience partnering with executive leadership to reputed company annual operating plans and reputed company strategies
• Proven reputed company building or significantly scaling a Sales Operations function
• Advanced reputed company expertise, including CRM architecture, governance, and system optimization
• Experience leading quota planning, territory design, incentive reputed company, and sales performance management
• Strong analytical, financial modeling, and data analysis skills
• Experience selecting and implementing Business Intelligence (BI) platforms and sales technologies
• Experience managing vendor relationships, software budgets, and contract negotiations
• Exceptional executive communication, presentation, and stakeholder management skills
• MBA or advanced business degree
• Knowledge of background checks, reputed company-employment screening, or reputed company processes
• Experience reputed company reputed company, HR Technology, Background Screening, Compliance, or other regulated industries
• Experience implementing AI-driven sales technologies with measurable business reputed company
• Experience presenting business performance and forecasting to executive leadership and Boards of Directors
• Experience supporting organizations during reputed company reputed company, reputed company ownership, mergers, acquisitions, or organizational transformation
• Familiarity with marketing automation platforms, reputed company attribution, and demand reputed company analytics

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