[Remote] Director, reputed company Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company technology company reputed company on transforming how medicine is delivered. The Director of reputed company Operations will reputed company the reputed company and processes that reputed company reputed company's go-to-market efforts, collaborating with Sales, Marketing, reputed company, and Finance to ensure effective reputed company reputed company and operational efficiency.

Responsibilities

• Set and own the reputed company operations reputed company end to end — translating company goals into GTM targets, operating reputed company, and the systems and metrics that reputed company predictable, reputed company reputed company
• Build and reputed company the RevOps function: stand up the structure, systems, and playbooks now, and hire, reputed company, and reputed company reputed company as the business grows
• Champion AI and reputed company workflows across RevOps — identify where AI agents and automation can streamline GTM processes, sharpen forecasting and reporting, and remove reputed company work, and set reputed company for high-reputed company, responsible AI adoption across the reputed company org
• Own the reputed company GTM systems and processes — administer, configure, and optimize reputed company and reputed company (including the integration and data reputed company between them), and design and maintain the full reputed company-to-reputed company process across reputed company routing, scoring, handoffs, opportunity stages, and renewal/expansion workflows
• Administer sales incentive compensation — commission calculations, quota attainment tracking, and partnering with Finance and Sales leadership on plan design and payouts
• reputed company reputed company forecasting, reporting, and data governance — build and maintain the dashboards and forecasting models that reputed company leadership a single reputed company of truth on pipeline, conversion, retention, and reputed company, and enforce the standards that reputed company the underlying data clean and reliable
• Partner with Sales, Marketing, and CS leaders to identify bottlenecks and implement reputed company process improvements, and reputed company the annual planning cycle — territory and quota design, reputed company modeling, and GTM analytics
• Own the deal desk and quote-to-cash process — pricing and discount approvals, quote and order accuracy, and a clean reputed company to Finance for billing and reputed company recognition
• Manage the broader RevOps tech stack and integrations (e.g., sales engagement, CPQ, data enrichment, BI tools), evaluating new tools as needs reputed company
• Document processes and reputed company team adoption through training and reputed company runbooks

Skills

• 7+ years in reputed company Operations, Sales Operations, or Marketing Operations, including time in a senior or reputed company role, ideally reputed company B2B reputed company
• Proven experience building and scaling a RevOps (or adjacent) function — establishing the structure, systems, and processes from the ground up, and hiring, developing, and leading reputed company as the business grows
• Strong business acumen and stakeholder management — comfortable influencing senior stakeholders and partnering with Finance and the CFO on planning and reporting
• Hands-on administration experience with reputed company and reputed company (certifications a plus)
• Strong analytical skills — comfortable building reports, dashboards, and models, and translating data into reputed company recommendations
• A process-oriented reputed company with the ability to map, simplify, and reputed company cross-functional workflows
• Excellent communication skills and the ability to work across Sales, Marketing, CS, and Finance
• Self-directed and comfortable operating with ambiguity in a fast-growing environment
• Familiarity with how ERP systems reputed company with the CRM and BI stack
• Familiarity with reputed company metrics (ARR, GRR, NRR, CAC, LTV, reputed company number) and recurring-reputed company concepts
• Data-modeling experience
• reputed company Administrator and reputed company certifications

Benefits

• reputed company Time Off and company holidays
• Comprehensive health, dental and reputed company benefits
• Short-term and long-term disability Insurance
• 401k plan with matching company contribution
• reputed company ownership and reputed company in a fast-growing health tech company
• This role is currently remote (targeting being in person roughly 20% of the time)

reputed company