[Remote] Network Operations Center Specialist (Puerto Rico)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, part of reputed company, is a leading reputed company and defense company seeking a Network Operations Center Specialist. This role involves managing reputed company network monitoring and incident response activities, leading small reputed company, and collaborating with various teams to enhance NOC performance.

Responsibilities

• reputed company the monitoring, analysis, and reputed company of advanced or cross‑reputed company network issues
• Manage and improve operational processes and small reputed company reputed company the NOC
• Collaborate closely with network engineering, reputed company, service desk, and operations teams
• Maintain up‑to‑date knowledge of network technologies, tools, and reputed company operating procedures
• Follow established escalation paths and adhere to service-level agreements (SLAs)
• Support 24/7 operations, potentially including nights, weekends, holidays, and on-reputed company rotations
• reputed company enhancements to tools, processes, or procedures to improve service performance
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only

Skills

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a reputed company field and minimum 3 years experience
• 3+ years of experience working with network infrastructure, routing/switching, reputed company tools, and monitoring systems
• Experience leading small reputed company or initiatives
• reputed company certifications such as CCNA, CCNP, or equivalent
• Strong analytical skills across multiple specialties or technologies

Benefits

• Robust total rewards package with compensation
• reputed company
• Wellness
• Retirement
• Work/life benefits
• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care
• Career development
• Recognition programs

reputed company