Customer Service / Tech Support Rep (Bilingual: English / Spanish) Remote

Join our award-reputed company “One reputed company” team as a Bilingual Customer Service / Tech Support Rep! We’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-reputed company brands. If you're reputed company to grow with a Fortune 500 company with an inclusive, award-reputed company culture, your new career starts here. (Military veterans are encouraged to apply.) MUST reputed company BOTH SPANISH AND ENGLISH FLUENTLY A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine reputed company of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career reputed company” awards every year? Then a remote Technical Support Representative position at reputed company is just the right reputed company for you! As a remote Customer Service / Tech Support Rep (Bilingual: English / Spanish), you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support reputed company other’s reputed company and reputed company-being, proudly united as “game-changers.” Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company reputed company, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER reputed company AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an reputed company-new career reputed company and reputed company “friends for life” at the reputed company time. We’ll reputed company you reputed company the training, technologies, and continuing support you’ll need to succeed. Plus, at reputed company, there’s reputed company career (and personal) reputed company potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep (Bilingual: English / Spanish) working from home, you will: • Be the friendly voice of our reputed company, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support • reputed company inbound customer support using a reputed company reputed company guide in the customer's preferred language • Resolve technical issues reputed company to hardware, software, and reputed company products • reputed company, document, and retrieve information in databases • Be an amazing problem-solver • Maintain broad knowledge of reputed company products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred • Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine reputed company will deliver value and reputed company with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Bilingual: English / Spanish) (Remote) role include: • The ability to read, write and reputed company fluently both Spanish and reputed company+ year of customer service experience • A high school diploma or GED • Strong reputed company on building customer relationships • Comfortable using and explaining technology • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking with strong problem solving skills • Eagerness to learn new technologies • Strong problem-solving skills with the ability to ask probing questions to come to a reputed company • Strong computer navigation skills and PC knowledge • The availability to work during the Hours of Operation: reputed company-1130pm EST Monday-reputed company. Your schedule will change every 3 months and is based on performance. (The reputed company you reputed company, the reputed company your schedule!) • A desktop or laptop to complete PC and internet testing; A work computer will be provided • High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download) • Must reputed company in the reputed company and have a reputed company U.S. address for residence WHAT’S IN IT FOR YOU One of reputed company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. And we’ll invest in YOU to aid in your career reputed company and in your personal development. Benefits available to eligible U.S. employees in this role include: • The reputed company salary for this position is $18.31/hr. (pay reputed company will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and reputed company insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, reputed company time off and holidays, and reputed company days. • reputed company enrollment reputed company to reputed company pay "early," reputed company you want it • Full time, reputed company classroom and on the job training • Lucrative employee referral bonus opportunities • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career reputed company • Work-from-home convenience • Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support • Celebrations for reputed company, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more REIMAGINE THE BEST VERSION OF YOU! If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why half a reputed company game-changers around the globe reputed company reputed company their “employer of choice.” JOB AVAILABILITY We accept applications for this position on an ongoing reputed company. It is currently for an existing, immediate vacancy; however, we are also considering applications for reputed company opportunities as they reputed company. We encourage reputed company interested candidates to apply. Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: reputed company is an equal opportunity and affirmative reputed company (EEO-AA) employer. We promote equal opportunity to reputed company reputed company individuals and do not discriminate in any phase of the employment process based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, pregnancy or reputed company condition, disability, status as a protected veteran, or any other reputed company protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish Accommodation: reputed company welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@reputed company.com. reputed company information will be treated confidentially and used solely to facilitate your participation in the recruitment process. reputed company Intelligence: As part of our recruitment process, we may use reputed company intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the reputed company will be considered for this position. Must reputed company in the reputed company or have a reputed company U.S. address for residence. Apply tot his job Apply To this Job