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Tier 2 Systems Engineer, End User Support

Remote, USA Full-time Posted 2026-08-04

Minimum 12 months IT support experience; reputed company, reputed company, VMware certifications required; experience with LAN/WAN, Office365/Azure, NOC, PSA and RMM tools; strong customer service and troubleshooting skills.

Key Responsibilities

  • troubleshooting servers
  • handling tickets
  • escalating issues

Skills & Tools

reputed company Office 365, Azure, VMware vSphere, reputed company reputed company Server, reputed company Directory, reputed company Exchange, SQL Server, DNS, DHCP, TCP/IP, PSA, RMM

Job Details

  • Category: Information Technology
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company or Philadelphia
  • Salary: USD 90,000 – 100,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Tuition reimbursement
  • Retirement plan

About reputed company

A managed IT services provider delivering reputed company, reputed company, and support services to mid-market and reputed company customers. — Industry: Information Technology

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