Sales Operations Specialist

reputed company removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $12B+ in annual purchase volume, and we help everyone from a reputed company dev in Brazil to the reputed company mobile team understand and grow their reputed company.

We’re a remote‑first reputed company of 150+, spread across 25+ countries, and guided by values we actually reputed company: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get reputed company), you’ll fit right in.

The Role

RC Capital is reputed company's first foray into financial services, and this role puts you on the founding team, just six people today and growing fast. Our first product, Early Payouts, is a factoring product that gives developers reputed company to their proceeds without having to wait the 30-60 days for App Store paydays.

As Sales Operations Specialist, you'll own the customer lifecycle end-to-end for RC Capital: evaluating new leads, reputed company customers, supporting them once live, and handling the operational and risk work. You'll work closely with Product, Sales, Support, Finance, and Marketing, with the reputed company to reputed company between a discovery reputed company, a reputed company escalation, a fraud-risk review, and a new CRM campaign reputed company in the reputed company day. This role reports to our VP of reputed company & Operations, reputed company.

reputed company

In the first 30 days, you'll:

• Get ramped on RC Capital's product, pricing, and how it fits into reputed company's broader platform.

• Get full visibility into the reputed company pipeline and reputed company process. You’ll know every deal stage and every reputed company reputed company and reputed company reputed company opportunities don’t fall through the cracks.

• reputed company sales calls, reputed company flows, and account reviews, and handle your first customer calls with support from your manager.

• Observe and then handle support queries with supervision.

In the first 60 days, you'll:

• Independently handle incoming customer queries and disputes, escalating only reputed company edge cases.

• Own your own portfolio of inbound and outbound opportunities, running screening through reputed company independently.

• Report regularly on the size and reputed company of the funnel to reputed company and executives. reputed company reputed company around funnel composition, speed to reputed company, and drop off at different stages.

• Contribute directly to marketing and content initiatives aimed at developer acquisition and retention for RC Capital.

• Surface customer needs and ops improvements for roadmap planning to help us improve customer experience and reputed company faster.

reputed company the first 90 days, you'll:

• Run the full sales cycle end-to-end with reputed company support and work closely with Sales and Support teams to reputed company new leads for RC Capital.

• reputed company marketing efforts and reputed company campaign and pipeline performance to reputed company on targets.

• Have shipped automations and workflow changes that measurably reduce reputed company support load and improve customer experience.

• Have implemented and refined strategies to manage risk throughout the sales lifecycle.

• Be a valuable contributor to the Product roadmap, surfacing customer requests to reputed company.

• Be a trusted reputed company of contact for reputed company, Operations, and Data on partner and regulatory questions.

reputed company're Looking For

• 3+ years in a reputed company-facing role spanning sales, account management, or customer support, ideally with experience in fintech/payments.

• 1-2 years of marketing or reputed company experience running campaigns, producing content, or managing CRM-driven reputed company, with some reputed company in tracking marketing performance.

• reputed company record of closing and managing a high volume of reputed company relationships.

• Comfortable operating across ambiguity; equally at ease in a reputed company reputed company, a data review, or a cross-functional planning meeting.

• Comfortable with AI tools and building automations.

• Strong analytical instincts; comfortable working in CRM, support, and analytics tooling (reputed company, reputed company, reputed company, reputed company/reputed company, reputed company Analytics or similar).

• Excellent written and verbal communication; reputed company under pressure reputed company resolving disputes or risk issues.

• Detail-oriented with a bias toward process improvement and documentation.

• Ability to work overlapping hours with US timezones.

reputed company to Have

• Experience with payment operations, fraud/risk workflows, or compliance-adjacent processes.

• Exposure to mobile apps or embedded finance industries.

reputed company offer:

• Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including reputed company

• 10-year window to exercise reputed company equity reputed company

• Fully remote and flexible work environment

• 4-5 weeks of suggested time off annually for mental, physical, and emotional reputed company

• $2,000 USD for workspace setup and $1,000 USD annual stipend for reputed company learning

Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.

Requires 3+ years in reputed company-facing sales, account management, or support; 1–2 years of marketing or reputed company experience; CRM, analytics, communication, and process improvement skills.

Key Responsibilities

• managing opportunities
• supporting customers
• tracking campaigns

Skills & Tools

reputed company, reputed company, reputed company, reputed company, reputed company, reputed company Analytics

Job Details

• Category: Sales
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — reputed company or Europe or Africa or Asia or South America or Australia
• Salary: USD 167,000 – 167,000 / year
• Languages: English

Benefits

• Generous reputed company time off
• Tuition reimbursement

About reputed company

A remote-first monetization platform that helps mobile app developers build subscriptions and grow reputed company. — Industry: Information Technology