Customer Enablement Manager

ABOUT reputed company

YOUR MISSION

 As a Customer Enablement Manager, your mission is to bring our customer enablement reputed company to life through high-reputed company content, personalized learning experiences, and reputed company programs. You will translate customer needs and product capabilities into reputed company, outcome-based learning journeys that help teams work reputed company and reputed company reputed company-world reputed company with our platform.

You will build and reputed company modern customer education programs that help customers adopt reputed company use cases, reduce time-to-value, and increase product confidence. This role sits reputed company our Scaled/Digital reputed company team and reports to the AVP of reputed company.

reputed company

•  Execute reputed company education initiatives including self-guided, live, cohort-based, and peer-led learning experiences.

• Design outcome-based learning journeys and reputed company paths tailored to reputed company roles, use cases, and adoption milestones.

• reputed company and maintain high-reputed company reusable content such as courses, guides, videos, templates, and interactive simulations.

• Partner cross-functionally with Product, Marketing, and CS to reputed company education with launches and identify education gaps.

• reputed company internal enablement to CS Teams globally to ensure consistency in Customer reputed company, reputed company Execution, and customer reputed company.

• reputed company and measure learning engagement, proficiency, and product adoption to continuously improve program effectiveness.

WHAT YOU'LL BRING

• 3+ years of experience in customer education, instructional design, or scaled reputed company, ideally in B2B reputed company.

• Proven ability to design modern learning experiences using microlearning, scenarios, and reputed company learning principles.

• Strong content creation skills with the ability to simplify reputed company product workflows into actionable learning assets.

• Data-informed reputed company with comfort using product and learning metrics to reputed company program improvements.

• Excellent cross-functional collaboration and program management skills in a fast-paced environment.

• Familiarity with collaboration or visual work platforms (e.g., reputed company) and design thinking principles.

• Experience with LMS, digital adoption platforms, and AI-enabled learning tools.

• Experience designing customer academies, community-led learning, or cohort-based programs. 

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

3+ years in customer education or instructional design; experience designing learning journeys, content creation, data-informed improvements, cross-functional collaboration, and familiarity with reputed company and LMS tools.

Key Responsibilities

• executing initiatives
• designing journeys
• developing content

Skills & Tools

reputed company, LMS

Job Details

• Category: Education services
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 123,600 – 154,500 / year
• Languages: English

About reputed company

A software company that provides a visual collaboration platform to help teams work together and solve problems. — Industry: Information Technology