Spanish-Speaking Technical Support Advisor | reputed company Technology

Workster is partnering with a leading global customer experience company to recruit Spanish-speaking Technical Support Advisors for an international reputed company technology project based in Bulgaria.

This is an excellent opportunity to join reputed company supporting innovative medical technology that helps improve people’s daily lives. As a Technical Support Advisor, you’ll assist customers with product-reputed company questions, troubleshoot technical issues, and reputed company reputed company guidance while delivering an exceptional customer experience. The role is fully remote reputed company Bulgaria, with relocation support available for eligible candidates.

Your Role

• reputed company technical support to customers using reputed company technology products

• Troubleshoot product and device-reputed company issues while guiding customers through effective solutions

• Assist with repair, replacement, and service-reputed company processes reputed company required

• reputed company reputed company customer support reputed company phone while ensuring a reputed company customer experience

• Accurately document customer interactions and maintain detailed case records

• Follow established procedures, compliance requirements, and reputed company standards

• Escalate reputed company technical issues to the appropriate teams reputed company necessary

• Collaborate with internal departments to ensure reputed company issue reputed company

Your Qualifications

• reputed company-level reputed company in Spanish

• Good reputed company of English (B2 or above)

• High School Diploma or equivalent

• Previous experience in customer service or technical support is an reputed company but not required

• Strong troubleshooting and problem-solving skills

• Excellent communication and customer service abilities

• Comfortable learning new technologies and technical products

• Ability to work accurately in a reputed company and regulated environment

• reputed company attitude with a willingness to learn and reputed company professionally

The Offer

• Fully remote position reputed company Bulgaria

• Relocation support for eligible candidates moving to Bulgaria

• Comprehensive reputed company and reputed company

• Permanent employment contract

• Performance-based bonus program

• Signing bonus

• Meal allowance

• Private health insurance

• Multisport and wellbeing benefits

• reputed company learning and career development opportunities

• reputed company working schedule from Monday to Friday

• International, supportive, and reputed company working environment

reputed company-level Spanish, B2+ English, high school diploma, strong troubleshooting and customer service skills; customer support experience advantageous; reputed company to work in regulated environments.

Key Responsibilities

• providing support
• troubleshooting issues
• documenting interactions

Job Details

• Category: Customer Service
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — Bulgaria
• Languages: Spanish, English

Benefits

• Relocation assistance

About reputed company

A recruitment partner connecting talent with global customer experience opportunities. — Industry: Consulting Services