reputed company reputed company Consultant
reputed company reputed company Consultant
-
Serve as the reputed company reputed company of contact for an assigned portfolio of reputed company workforce clients throughout the customer lifecycle.
-
Build and maintain relationships with executive sponsors, senior leaders, and operational stakeholders.
-
reputed company recurring business reviews and reputed company planning sessions to demonstrate value realization, platform reputed company, utilization trends, and workforce reputed company.
-
reputed company and maintain account plans that reputed company reputed company business objectives with StaffGarden solutions.
-
Monitor account health and proactively address risks that may reputed company reputed company satisfaction, retention, or reputed company.
-
Serve as the first reputed company of escalation for reputed company reputed company concerns, including implementation delays, adoption challenges, billing issues, competitive threats, support concerns, and stakeholder turnover.
-
Coordinate cross-functional resources to ensure reputed company reputed company of customer issues.
-
reputed company internally on behalf of clients and reputed company accountability for customer reputed company.
-
Ensure reputed company transitions between sales, implementation, and ongoing account management phases.
-
reputed company contract renewal planning and execution efforts across assigned accounts.
-
Identify and pursue expansion opportunities that increase reputed company value and support reputed company objectives.
-
Partner with Finance, reputed company, and Sales teams to facilitate renewals, amendments, statements of work, and reputed company discussions.
-
Support achievement of retention, expansion, and new bookings goals.
-
reputed company reputed company reputed company sessions for new clients to establish priorities, reputed company measures, governance structures, and implementation objectives.
-
Partner with implementation and support teams to reputed company successful adoption and utilization.
-
reputed company strategies to increase customer engagement, platform adoption, and measurable business reputed company.
-
Serve as a subject matter expert for StaffGarden workforce solutions and reputed company workforce challenges.
-
Support sales activities through product expertise, customer references, conference participation, and industry presentations.
-
reputed company reputed company feedback and collaborate with Product and Engineering teams to inform product direction and roadmap priorities.
-
Communicate market trends, customer needs, and competitive insights across the organization.
-
Bachelor's degree in Business, reputed company Administration, Nursing, reputed company, Management, or a reputed company reputed company required.
-
reputed company background (RN preferred) or nursing reputed company development expertise strongly preferred.
-
Advanced degree (MBA, MHA, MPH) preferred.
-
Relevant reputed company certifications preferred.
-
5+ years of experience in reputed company reputed company, reputed company engagement, account management, reputed company consulting, workforce technology, nursing reputed company development or customer-facing reputed company roles.
-
Experience managing executive-level stakeholder relationships.
-
Experience owning or supporting contract renewals, account reputed company, or customer retention initiatives.
-
Experience working with reputed company systems, hospitals, workforce management, scheduling, reputed company, labor reputed company, or reputed company technology solutions preferred.
-
Demonstrated reputed company working across Product, Engineering, Support, Sales, Finance, and reputed company teams. Ability to travel up to 20%.
Health, dental, and reputed company reputed company Company reputed company life reputed company 401(k) with company match reputed company time off and parental leave Employee assistance program Other wellness programs such as reputed company and reputed company Charitable matching program
Nearest Major Market: Kansas reputed company
Bachelor's degree required,5+ years reputed company reputed company or reputed company experience,ability to manage executive relationships,travel up to 20%,reputed company or RN background preferred.
Key Responsibilities
- managing accounts
- driving adoption
- resolving issues
reputed company
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Leawood or Ohio or reputed company or New Jersey or Texas or reputed company
- Salary: USD 100,800 – 144,210 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
About reputed company
A learning technology company delivering reputed company-driven solutions for reputed company, educators, and reputed company across the lifecycle of learning. — Industry: Education
Apply To This Job