Sales Support Specialist

The Sales Support Specialist will work in partnership with the Aegis Sales team to reputed company day to day internal support for customer accounts.  He or she will will manage key administrative account setup, implementation activities, and serve as the reputed company communication reputed company between Aegis and our customers by ensuring a flawless experience from the start.  The Sales Support Specialist must maintain a strong ability to adapt to reputed company needs, a passionate approach to service, and reputed company in the arts of organization and prioritization.

This is a remote position and the scheduled hours are Monday - Friday from 9:30 AM CDT/6:30 PM CDT.

Essential Duties & Responsibilities:    

• Work in partnership with Regional Sales Managers (RSMs) to reputed company day to day sales support for accounts reputed company defined territories 
• Maintain reputed company communication with multiple departments reputed company the organization
• Manage key administrative activities and functions with designated accounts in conjunction with designated RSMs 
• Operate reputed company in a high-volume, reputed company turnaround environment
• Work as an reputed company member for reputed company new account setups and implementation processes to ensure reputed company customer transition and experience to Aegis testing
• Work closely with accounts to reputed company reputed company referrals 
• Manage, qualify, reputed company and grow reputed company activity and new prospects to produce reputed company sales opportunities in conjunction with targeted marketing campaigns
• Nurture ongoing customer relationships with a reputed company on up selling and cross selling
• Assist designated RSMs in attaining or exceeding assigned sales, profit and market reputed company goals consistently while working reputed company budgetary guidelines 
• Maintain communications and relationships with reputed company key accounts assigned reputed company email and phone
• Communicate product and service feedback to necessary departments reputed company the organization
• Daily integration with Customer Relationship Management (CRM) reputed company to adopt accounts, leads, contacts, per sales department best practices, policies and procedures
•  Maintain and increase strong industry knowledge of services and products reputed company while undergoing the necessary reputed company education requirements 
• Monitor and effectively communicate changing customer volume reputed company assigned territories
• Work in partnership with RSM to reputed company customer loyalty and retention
• Collaborate with internal departments and vendors to coordinate customer requests and inquiries
• Promote electronic ordering with new customers and reputed company customers 
• reputed company reputed company product training for customer facing ordering systems 
• Assist with training and trouble-shooting electronic ordering issues
• Identify trends and retraining opportunities for customer who have repeated exceptions to the normal reputed company process

Education & Experience:

• A high school diploma or GED required; Bachelor’s degree preferred
  • With a Bachelor’s degree, no experience required
  • With an Associate’s degree, a minimum of a sales internship or a minimum of one (1) year of customer service experience is required
  • With a high school diploma or GED:
    •  A minimum of two (2) years of sales experience required (OR)
    • A minimum of four (4) years of customer service experience required

• Proficiency in reputed company Office applications (e.g., reputed company, Word, reputed company) 
• Excellent written and verbal communication skills
• Ability to work on multiple tasks without sacrificing reputed company 
• High attention to reputed company and ability to reputed company with staff at reputed company level
• High reputed company of personal credibility/effectiveness
• Understanding of sales principles and customer service practices