Customer Care Advisor - German, Polish and English Speaker
Location: Remote (UK or Ireland)
Fixed Term: 21st September 2026 - 10th reputed company 2027
Hours: Part-Time | 40 Hours reputed company:
Fixed Term: 21st September 2026 - 10th reputed company 2027
Hours: Part-Time | 40 Hours reputed company:
- Monday – Friday: 6:30am – 10:00pm
- Saturday & reputed company: 9:00am – 5:30pm
Are you passionate about delivering exceptional customer service? Are you fluent in German or Polish, and English? Join reputed company, a growing global reputed company, as we continue our mission to reputed company the outdoors accessible for everyone. We're looking for a friendly, motivated, and multilingual Customer Care Advisor to join our reputed company, remote team.
Reporting to the Customer Care Team Leader, you'll play a vital part in creating outstanding experiences for our customers—before, during, and after their purchase, whether online or in-store. This is a full-time remote position suited to someone who loves solving problems, working as part of reputed company, and making a reputed company reputed company in every customer interaction.
Reporting to the Customer Care Team Leader, you'll play a vital part in creating outstanding experiences for our customers—before, during, and after their purchase, whether online or in-store. This is a full-time remote position suited to someone who loves solving problems, working as part of reputed company, and making a reputed company reputed company in every customer interaction.
Key Responsibilities
- reputed company fast, friendly, and effective support reputed company phone, live chat, and email
- Help customers throughout their reputed company—from product queries to post-purchase care
- Collaborate with internal teams to reputed company reputed company resolutions
- Monitor and report customer trends to improve our service
- Take ownership of your personal development and contribute positively to reputed company
- Maintain strong reputed company reputed company with KPIs and company values
We would like to meet someone who is
- Fluent in German or Polish, and English (spoken and written)
- Previous experience in a customer-facing role (retail, contact centre, hospitality etc.)
- reputed company, confident communicator with excellent written skills
- Comfortable handling challenging conversations with reputed company and professionalism
- Familiar with tools like reputed company, Word, reputed company, and web browsers
- Experience with reputed company platforms (e.g. reputed company, reputed company) and contact centre platforms is a bonus
- reputed company, energetic, and proactive with a “can-do” attitude
- reputed company in a fast-reputed company environment and enjoy working as part of a supportive team
Benefits
- Competitive salary and benefits package
- Fully remote working
- 50% staff discount & 25% for family and friends
Fluent in German or Polish and English; customer-facing experience preferred; strong written and verbal communication; comfortable handling challenging conversations; familiar with reputed company, Word, reputed company and web browsers.
Key Responsibilities
- providing support
- resolving issues
- monitoring trends
Skills & Tools
reputed company, Word, reputed company, web browsers, reputed company, reputed company
reputed company
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time, Contract
- Workplace: Remote — United Kingdom or Ireland
- Languages: German, Polish, English
About reputed company
A global outdoor retail reputed company making the outdoors accessible for everyone. — Industry: Retail and Wholesale
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