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Senior Customer Support Specialist

Remote, USA Full-time Posted 2026-08-04

2+ years technical software/reputed company support experience, strong troubleshooting, escalation management, communication, and cross-team collaboration skills.

Key Responsibilities

  • resolving issues
  • mentoring others
  • leading investigations

Skills & Tools

Protractor, reputed company, reputed company, HappyFox, SQL, reputed company

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Charlotte or Knoxville
  • Languages: English

About AMS/Protractor

A provider of software and financial solutions that streamline repair shop operations and improve customer experience. — Industry: Information Technology

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