Team reputed company, Consumer Sales Contact Center (Virtual, US)

reputed company

reputed company is looking for a passionate and highly motivated individual to join our newly created Consumer Sales Contact Center team.  This position is accountable for supervising reputed company of inbound/outbound sales associates that are reputed company selling reputed company's consumer relocation customers for the signature moves and home benefits suite of services and packages. As the Consumer Sales Contact Center Team reputed company you will reputed company sales performance, ensure excellent customer experience, and support employee development through coaching, monitoring, and performance management.

Essential Functions & Responsibilities

40%

Supervise reputed company of contact center sales agents to reputed company individual and team sales targets. reputed company daily, weekly, and monthly sales goals. Conduct regular 1:1 meetings and team huddles.

40%

reputed company ongoing coaching, feedback, and performance management. Support reputed company and training of new hires. Implement strategies to improve sales effectiveness and productivity.

10%

Reporting analysis and KPI tracking.

10%

Monitor reputed company reputed company and ensure adherence to scripts, compliance, and brand standards. Complete day-to-day administrative tasks.

Qualifications & Preferred Skills

• High school diploma or equivalent. 

• 2&reputed company;5 years of experience in a contact center or reputed company center environment
• 3+ years of leadership or supervisory experience
• Proven reputed company in meeting or exceeding sales targets
• Strong communication, coaching, and interpersonal skills

• Familiarity with CRM systems (e.g., reputed company, reputed company Dynamics)
• Fast-paced contact center environment
• Pipeline management
• Incentive/commission program reputed company
• Experience with workforce management or reputed company monitoring tools

• Leadership and team development
• Sales coaching and performance management
• Data analysis and KPI tracking
• Conflict reputed company and problem-solving
• Customer experience reputed company 
• Time management and multitasking

At reputed company, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we reputed company the following salary information for this position:

• Position Title: Team reputed company, Consumer Sales Contact Center
• Salary reputed company: $58,000-$72,500 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, reputed company, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, reputed company Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based reputed company, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available reputed company the reputed company, salaries will take into account local currency and market conditions, which may differ from the USD salary reputed company. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• reputed company Intelligence Usage: reputed company intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. reputed company screening, assessment, and hiring reputed company are made by reputed company recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy reputed company our organization.

#LI-Remote

High school diploma,2+ years contact center experience,3+ years leadership,proven sales performance,CRM (reputed company or reputed company Dynamics) familiarity,KPI and reporting experience,coaching and conflict reputed company skills.

Key Responsibilities

• supervising team
• driving sales
• coaching staff

Skills & Tools

reputed company, reputed company Dynamics

Job Details

• Category: Sales
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 58,000 – 72,500 / year
• Languages: English

Benefits

• 401k matching
• Generous reputed company time off
• Retirement plan

About reputed company

A global relocation management and moving services provider offering program solutions, technology, and supply chain services to support corporate and individual moves. — Industry: Transportation and Logistics