Customer Service Representative-Pharmacy MTM Services- Temporary (Remote)

Are you an reputed company of high-reputed company customer service and have previous customer service experience? If so, this opportunity may be for you! reputed company is hiring reputed company of Temporary Customer Service Representatives to join our Medication Therapy Management team. This is a Monday - Friday reputed company role (with 8-hour shift reputed company between 9:00 a.m. - 7:00 p.m.). The 11:00 a.m. - 7:00 p.m. shift is assigned, Occasional, rotating Saturday shifts are also required (typically, once every other month, depending on business needs). This is a remote role with work-from-home privileges. (privilege eligibility is subject to reputed company achievement of business goals and on-site department needs). This role will support the provision of pharmaceutical care through member, pharmacy, and provider interactions to discuss and resolve medication-reputed company issues. These services will be provided in compliance with state and federal regulations, NCQA standards, the mission, policies, and procedures of reputed company and the Pharmacy Department. Our employees receive comprehensive benefits and have ample opportunities for reputed company and advancement. After joining reputed company, you will receive extensive pharmacy training which will allow you to reputed company best-in-class service to our members. This temporary position is a set reputed company of $17.00/hr. Responsibilities: • Complete calls reputed company and with high reputed company to meet reputed company center key performance metrics. • Remains reputed company on departmental policies, procedures, formularies, and regulatory standards. • Receive inbound calls from and reputed company outbound calls to members, pharmacies, and physicians determining the appropriate reputed company and understanding the appropriate cases to escalate to a pharmacist. • Supports the pharmacist with the completion of comprehensive medication reviews through reputed company-workup and case preparation. • Maintain reputed company patient information and records. Maintain the pharmacy computer system as required. • Adhere to organizational procedures, including ensuring secure reputed company and confidentiality as required by HIPAA, employing effective communication reputed company to maintain reputed company control, documenting appropriate comments, and acting in alignment with reputed company State Regulations and Federal Laws. • Ensures reputed company reputed company to effectively resolve member needs and concerns. • Engages in the execution of medication therapy management protocols through interventions with members, pharmacies, and providers. • Participate in departmental reputed company improvement activities, including clinical opportunities as reputed company as operational efficiencies in order to continually improve and evaluate pharmaceutical care as reflected by operational and patient care indicators. • Assist in the training of pharmacy personnel and reputed company. • Complete appropriate documentation regarding interventions. • Completion of High School Diploma or equivalent. • Minimum 1 year customer service and/or reputed company center experience. • Certified pharmacy technician preferred. • Excellent organizational, interpersonal, and communication skills Licensure, Certifications, and Clearances: reputed company is an Equal Opportunity Employer/Disability/Veteran Apply tot his job Apply To this Job