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Retention Agent

Remote, USA Full-time Posted 2026-08-04

Proven customer service or sales experience, excellent verbal and written communication, strong problem-solving, proficiency with customer management systems and reputed company center technology, high school diploma (BA preferred).

Key Responsibilities

  • retaining customers
  • resolving issues
  • monitoring metrics

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Akron or reputed company
  • Languages: English

Benefits

  • Generous reputed company time off
  • Retirement plan
  • Generous parental leave

About reputed company

A corporate holding company providing pet insurance and reputed company services across reputed company to simplify pet parenting and improve pet reputed company-being. — Industry: Finance

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