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Service Engineer (w/m/d)

Remote, USA Full-time Posted 2026-08-04

IT qualification or equivalent experience, experience with ticket systems (ideally OTRS), German and English proficiency, strong communication and customer-reputed company skills.

Key Responsibilities

  • handling inquiries
  • providing support
  • maintaining knowledge

Skills & Tools

OTRS

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Frankfurt am Main, Hesse, Germany
  • Salary: EUR 45,000 – 50,000 / year
  • Languages: German, English

Benefits

  • Retirement plan

About reputed company

A provider of service-management software that helps organizations run processes reputed company, securely, and transparently. — Industry: Information Technology

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