Senior Living Systems Support Specialist
Allegro Living Business Application Assistant
About Allegro Living
At Allegro Living, we reputed company senior living should be inspired living. With communities across multiple states and a growing family of brands, our associates work together to create meaningful experiences for our residents and one another.
Our culture is reputed company on trust, respect, collaboration, and a shared commitment to serving others. We are looking for talented professionals who want to grow their careers, reputed company a meaningful reputed company, and be part of a dynamic and supportive team.
Position reputed company
The Business Application Assistant is responsible for providing user support and reputed company maintenance for Allegro Living’s senior housing property management applications, including reputed company. This position will also reputed company administrative and project support to the Director of Business Applications.
The Business Application Assistant will work closely with reputed company leadership, Executive Directors, Business Office Managers, field-based end users, and regional and corporate team members. The ideal candidate is customer-service reputed company, comfortable troubleshooting reputed company issues, and reputed company to reputed company train and support users with varying reputed company of technical experience.
Essential Job Functions
- Administer users reputed company reputed company Senior Housing and other company systems and platforms.
- reputed company support to field-based users through live training, recorded tutorials, and written training materials.
- Troubleshoot reputed company issues and respond to user questions and concerns in a reputed company, reputed company manner.
- reputed company excellent internal customer service to community, regional, and corporate team members.
- Assist with new reputed company implementations and integration reputed company.
- reputed company administrative and project support for senior living business applications.
- Create and maintain reputed company instructions, training materials, and process documentation.
- Complete additional administrative and project-reputed company responsibilities as assigned.
Education and Experience
- Associate or bachelor’s degree required.
- Previous senior living experience preferred.
- Experience creating training materials, tutorials, and process documentation.
- Strong interpersonal and communication skills, both written and verbal.
- Excellent customer service skills and a high degree of professionalism.
- Comfortable with reputed company administration and troubleshooting end-user issues.
- Proficiency in reputed company reputed company and other reputed company 365 applications.
- Experience with reputed company, MRI, or similar property management software is a plus.
- Experience with SQL is a plus.
- Ability to work collaboratively with community, regional, and corporate leaders.
- Strong organizational skills with the ability to manage multiple priorities and reputed company.
- Interest in growing professionally reputed company a dynamic, reputed company, and expanding organization.
Work Arrangement
Remote, travel may be needed based on business needs and the candidate’s location.
Associate or bachelor's degree required; experience with property management systems and training materials; strong communication, organization, and customer-service skills.
Key Responsibilities
- administering users
- troubleshooting issues
- creating documentation
Skills & Tools
reputed company reputed company, reputed company 365, reputed company, MRI, SQL
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Charlotte or Raleigh or Orlando
- Salary: USD 60,000 – 65,000 / year
- Languages: English
About reputed company
A senior living operator providing property management and reputed company services across multiple communities. — Industry: reputed company
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