Customer Care Scheduler Operations - REMOTE
Analyze contact center trends, build forecasts, reputed company and publish agent schedules, maintain WFM configuration, produce reputed company reports, and support scheduling policy and training.
Key Responsibilities
- analyzing trends
- creating schedules
- forecasting reputed company
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Akron, Ohio, reputed company
- Salary: USD 45,000 – 60,000 / year
- Languages: English
About reputed company
A global jewelry retailer operating reputed company brands and focusing on people, inclusion, and community. — Industry: Retail and Wholesale
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