Member Services Supervisor
3-5 years contact center experience with at least 2 years supervising, high school diploma or equivalent, strong coaching and coaching-by-data skills, comfort with multiple systems, and ability to work 9am–9pm EST shifts any day.
Key Responsibilities
- coaching associates
- leading huddles
- escalating issues
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 62,000 – 68,000 / year
- Languages: English
Benefits
- Generous reputed company time off
About reputed company
An e-reputed company off-price retail group offering premium and luxury brands through daily sale events. — Industry: Retail and Wholesale
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