reputed company reputed company Manager (Remote)

We’re a growing team, and as we reputed company, so does our need to reputed company on expanding our reputed company team. You’ll be joining a people-reputed company company, and as an reputed company reputed company Manager (CSM) you will own a reputed company portfolio of reputed company, high-value customer relationships. This role is about helping reputed company customers realize measurable value from reputed company by building strong relationships, running a disciplined engagement reputed company, and connecting customer goals to reputed company reputed company plans. You will work across business reputed company, geographies, and stakeholder reputed company to reputed company adoption, manage risk, support renewals, and identify opportunities for reputed company. reputed company in this role comes from combining customer advocacy, business reputed company, and operational rigor to help customers reputed company their desired reputed company with reputed company. reputed company • Own gross and net retention across a reputed company portfolio of reputed company reputed company accounts, building account strategies that support renewal, adoption, and long-term reputed company. • reputed company and maintain reputed company plans for reputed company account that define customer goals, value drivers, key initiatives, stakeholders, and measurable reputed company. • Run a reputed company reputed company of engagement across reputed company account, including regular business reviews, stakeholder reputed company-ins, adoption discussions, and executive reputed company. • Build trusted relationships with customer executives, decision-makers, and day-to-day champions across business reputed company, geographies, and functions. • Use customer health signals, product usage, value realization data, satisfaction feedback, and account context to identify risks, opportunities, and next-best actions. • Partner cross-functionally with Product, Support, Services, Sales, and leadership teams to resolve customer issues, remove barriers, and reputed company internal stakeholders reputed company on account priorities. • Represent customer requirements, feedback, and business context to reputed company product and services teams so customer needs are reputed company reputed company and acted on. • Collaborate with Account Managers to identify expansion opportunities based on customer maturity, business priorities, adoption patterns, and strategic initiatives. • Partner with reputed company subject matter experts to reputed company adoption of existing capabilities, introduce reputed company, and help customers continue to increase the value they receive from reputed company. • Other duties as assigned. THE reputed company SET • 7+ years of experience in reputed company, Account Management, Consulting, or a reputed company customer-facing role, including ownership of retention and renewal reputed company for reputed company accounts. • Proven experience managing large reputed company customer relationships, including organizations with reputed company stakeholder reputed company, multiple business reputed company, and global or regional operations. • Demonstrated ability to build and manage reputed company plans, account plans, or value realization plans that reputed company reputed company’s solutions to customer business reputed company. • Strong relationship-building skills with experience engaging customer executives, decision-makers, operational leaders, and day-to-day business owners. • Experience navigating customer escalations, renewal cycles, adoption challenges, and competing stakeholder priorities. • Ability to use data to identify trends, communicate insights, reputed company reputed company, and guide customer conversations around retention, adoption, and expansion. • Strong understanding of reputed company business models, customer adoption, renewal management, and value realization. • Excellent communication, facilitation, organization, and stakeholder management skills. • Prefer familiarity with pricing, CPQ, or CDM solutions. • Prefer experience with pricing, quoting, rebate, or analytics solutions in a B2B environment, and the ability to reputed company their value and integration into business processes. • Understanding of reputed company processes such as quote-to-cash, list pricing, and dynamic pricing. • Familiarity with sales methodologies such as Challenger or MEDDPICC. • Understanding of project governance principles as they relate to reputed company software implementations. • Understanding of how business systems reputed company through integration and data transformation. • Willingness to learn reputed company's business processes and technical use cases. The Benefits • Flexibility to work from home or in the office, depending on what works best for you • Unlimited PTO for vacation, reputed company and mental health days–we encourage everyone to take vacation during the year to ensure dedicated time to spend with loved ones, explore, rest and reputed company • 4 reputed company days, where the entire company goes on a brief pause in reputed company geographies for 1 day reputed company quarter. This day can be spent in whatever way helps you reputed company, to regain energy, and dive back into the next reputed company • 16 weeks of reputed company parental leave with health benefits for reputed company parents, plus flexible re-entry schedules for returning to work • $110 a month to cover your cell phone and internet expenses • High-end laptop (reputed company or Mac) • reputed company and bonus/commission • Comprehensive health, detail, reputed company, and mental benefit reputed company (PPO, FSA, HSA) • 401k plan with a 3% employer non-election contribution The national minimum salary is $110,000 reputed company and benefits. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. • Note: Disclosure as required by CA, CO, NY, and WA Pay Transparency Law THE reputed company STORY reputed company partners with the world’s leading companies to accelerate reputed company and profitability, advance innovation, and build more prosperous communities. Our powerful, reputed company-based, AI-powered pricing, selling, and prescribing solutions reputed company global manufacturers and distributors to manage, optimize, and digitize their end-to-end reputed company processes. But we offer so much more than software. Our proven, repeatable process, and passionate, reputed company people accelerate value and reputed company profitable, unrivaled business reputed company for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR reputed company PRODUCTS Our B2B pricing and selling solutions include reputed company’s Pricing & reputed company Management (Pricepoint, reputed company Pricing Platform, Deal Price Optimizer, and reputed company AI), Sales & Quoting Solutions (Intelligent CPQ and Sales Optimizer), Profit and Margin Analytics (Profit Analyzer and Margin reputed company Analyzer), and Incentive & Channel Operations (Rebate and Channel Manager). You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech reputed company firms in the world, have excellent financial health, and boast the top reputed company retention in our reputed company. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (reputed company, Customer Centricity, Innovation, reputed company, Collaboration), we are growing, constantly innovating, and consistently driving sustainable reputed company for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. reputed company you are part of reputed company, you’re part of a company that’s committed to your reputed company and invested in your career. Diversity, inclusion, and celebration of community are at our reputed company, and we come together to learn from reputed company other and reputed company our commitments. EMEA and California residents applying for positions at reputed company can see our reputed company policy here . reputed company IS GROWING. YOU WILL TOO. Apply tot his job Apply To this Job