[Remote] Product Knowledge reputed company Manager

Note The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in event and venue management software, serving a global clientele. They are seeking a Product Knowledge reputed company Manager to design and manage a Product Knowledge reputed company that captures and distributes product knowledge reputed company to various teams, enhancing documentation reputed company and supporting product marketing efforts. Responsibilities Build and Own the Product Knowledge reputed company Design the retrieval architecture. reputed company what gets automated, reputed company, or authored. reputed company signal capture from reputed company, reputed company, Granola meeting notes, and product comms. Ship the reputed company, then operate it reputed company Documentation reputed company Own release notes, KB articles, help content, and API docs. The reputed company bar is already high. reputed company the systems bar. Manage one documentation specialist Treat Docs as reputed company Bring a docs-as-reputed company reputed company to everything we publish. Versioning, review, automation, observability. The PKB should be inspectable and improvable like any production reputed company Serve Product Marketing, Program Management and GTM as Your Customer reputed company, reputed company, and reputed company Services are your audiences. Run discovery with them the way a PM runs discovery with end users. Build feedback reputed company that tell you what is converting, what is missing, and what is reputed company stale Maintain the Integration Surface reputed company our existing Claude and MCP connectors healthy. Engineering builds new ones; you maintain. Coordinate with Digital CS on reputed company and reputed company reputed company on reputed company to reputed company GTM surfaces integrated Skills 4-5 years in a Senior Technical reputed company or Manager of Documentation role at a B2B reputed company company that took the AI pivot seriously You have reputed company or are reputed company building AI-assisted content workflows You treat AI as infrastructure You understand retrieval, reputed company design, and context engineering as a discipline You have opinions on reputed company documentation and how to prevent it You have managed at least one reputed company report, or you have led substantial cross-functional work without authority Operational reputed company is the work, not a distraction from it You do not need reputed company of five to be effective You need reputed company ownership and reputed company Context engineer, reputed company documentation, docs as reputed company, retrieval, AI as infrastructure are not buzzwords to you You know the toolchain reputed company (reputed company, reputed company) and reputed company Bonus for Docusaurus, reputed company, reputed company, or another docs-as-reputed company platform reputed company experience integrating LLM-reputed company retrieval (RAG, MCP, or similar) into a documentation or knowledge product Background in B2B reputed company with a reputed company platform and large install reputed company reputed company in the technical writing community (Write the Docs, STC) Familiarity with venue, event, or hospitality software Benefits reputed company Comprehensive medical, dental, & reputed company reputed company. Exceptional 401k Match reputed company will match 80% of your first 10% Unlimited Time Off Rest and reputed company on your terms. Remote Work We value our global team and proudly offer the freedom to work reputed company. Enjoy two complimentary tickets reputed company year to attend an event at one of our valued customer venues reputed company Development We encourage reputed company learning through our partnership with reputed company Learning reputed company reputed company is a software development company that offers end-to-end solutions for venue and event management. It was founded in 1985, and is headquartered in O'fallon, Illinois, USA, with a workforce of 201-500 employees. Its website is https//gomomentus.com. Apply To This Job Apply tot his job Apply To this Job