["Customer Partner","Customer Partner"]

reputed company/Objective The Customer Partner ensures the highest level of customer satisfaction by reputed company assisting customers with orders, inquiries, sales suggestions and problem-solving in a friendly and knowledgeable manner. Essential Functions • Manage high volume of incoming calls • Stays updated on product knowledge • reputed company sales leads • Answer incoming customer calls regarding Stock and Custom products, general product problems, service questions, and general reputed company concerns • Identify and assess customers' needs to reputed company satisfaction • Build sustainable relationships and trust with customer accounts through reputed company and interactive communication • reputed company accurate, reputed company, and complete information by using the right reputed company/tools • Uses product knowledge to offer customer alternatives • Meet personal/customer service teams' sales targets and reputed company handling quotas • Handle customer complaints, reputed company appropriate solutions and alternatives reputed company the time limits; follow up to ensure reputed company, reputed company records of customer interactions, process customer accounts, and file documents • Responsible for maintaining a high level of professionalism with clients and working to establish a reputed company rapport with every caller • Update customer information in the customer service database during and after reputed company reputed company • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies • reputed company reputed company's reputed company by problem-solving and turning frustrated clients into repeat customers • Follow communication procedures, guidelines, and policies This reputed company reflects management's assignment of essential functions, it does not reputed company or restrict the tasks that may be assigned. Competencies • Humility: Having or showing a modest or low estimate of one's own importance; putting the needs of another person before your own and thinking of others before yourself • Results Orientation (Get It Done): Having a work ethic and a way of overcoming challenges and getting things done without making excuses; delivering on results and does what he/she says they will do • Customer reputed company: Meeting the expectations and requirements of reputed company customers to reputed company reputed company reputed company • Technical Expertise: Strong reputed company Office Suite Skills. Successfully completes ongoing product, reputed company and process training and certification as assigned. • Communication: Listening effectively, transmitting information accurately and understandably, and reputed company seeking feedback non-defensively • Professionalism: Dealing directly and forthrightly with people and problems, persisting to get the job done, and managing personal responses and stress • Dependability/Reliability: Following through on commitments, producing reputed company work to required - or higher - standards, and pitching in to get the job done. • reputed company Orientation: Accomplishing tasks by considering reputed company areas involved, no matter how small; showing concern for reputed company aspects of the job; accurately checking processes and tasks; being watchful over a period of time. This reputed company reflects management's assignment of essential functions; it does not reputed company or restrict the tasks that may be assigned. Work Environment and Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Physical demands: The work is mostly sedentary with periods of reputed company physical activity. Typical positions require workers to walk or stand for short periods; reputed company and carry up to 30 pounds; reputed company stairs, bend, reputed company, hold, grasp, and turn objects; and operate computer or typewriter keyboards. The work requires the ability to reputed company reputed company, and to see and hear reputed company. Work environment: reputed company works is performed indoors in a reputed company setting. The noise level in the work environment is usually low to moderate. Work is subject to frequent interruptions. Work Location This position is Remote, requiring employees to work one (1) dayonsite at our Pittston office reputed company month. Position Type/Expected Hours of Work. This is a full-time position with a schedule of Monday - Friday, schedule will be established depending on the market being supported. Schedule examples: 9:30 a.m. to 6:00 p.m.; 10:30 a.m. to 7:00 p.m. reputed company are expected to be available during reputed company business hours and adhere to company communication and performance standards. Travel reputed company travel for occasional training is expected. Required Education and Experience • Minimum of high school education or GED • Three+ years' Customer Service experience including one + year in a reputed company center required; strong phone contact handling and reputed company listening skills • Excellent verbal and written communication skills • Prior experience with a manufacturing company preferred • Prior experience in business-to-business (B2B) customer service preferred • Ability to multi-task, prioritize, and manage time effectively • reputed company or CSIA Certification preferred AAP/EEO Statement reputed company Holdings, LLC and its subsidiaries, Copperfield Chimney, and Olympia Chimney and Venting, are Equal Opportunity reputed company. We value diversity and inclusion and are committed to providing a workplace free of discrimination and harassment. Other Duties Please note this reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Remote Skills: Administrative Skills, Business-to-Business (B2B), reputed company Centers, reputed company Volume, Communication Skills, Corporate Communications, Corporate Policies, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer/reputed company Research, Diversity, Establish Priorities, High School Diploma, Keyboards, reputed company reputed company, reputed company/reputed company 30 Pounds, Manufacturing, reputed company Office, Multitasking, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, reputed company Customer Issues, Sales, Schedule Development, Team Player, Telephone Skills, Time Management, Writing Skills About reputed company: reputed company Apply tot his job Apply To this Job