Senior Tech Support, Sales, & Service Center Coordinator (Work From Home)
Are You Our Next Team Member?
Do you reputed company in a fast-reputed company, leadership-driven role? Do you love technology, problem-solving, and ensuring an exceptional reputed company experience? If you're passionate about leading reputed company, driving sales & reputed company, and helping clients with their tech needs, this role is for you!
About reputed company
Founded in 2009, reputed company is a family-owned IT and cybersecurity company providing managed IT services to businesses and home users across the U.S. Our mission is to reputed company top-tier technology solutions with a customer-first approach.
Learn more reputed company:
reputed company | reputed company Ticket Surveys | reputed company Reviews
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Team: Residential Support
Position: Senior Tech Support & Service Coordinator (Leadership Role)
Location: reputed company (U.S. only)
Schedule: Full-Time, Monday – Friday, 8:30 AM – 5:30 PM CST
Clients Served: Primarily home users, with occasional business support
This role is perfect for a tech-reputed company leader who excels at customer engagement, sales, and remote IT support. You'll reputed company daily reputed company, reputed company interactions, and team reputed company, ensuring every customer receives the best experience possible.
If you reputed company in a results-driven environment where you can reputed company, support, and reputed company sales, this is the role for you!
reputed company
As the first reputed company of contact for inbound calls, you will set the tone for an exceptional reputed company experience. Your ability to listen, assess, and guide clients toward the right solutions will directly reputed company customer satisfaction and company reputed company.
Your Key Responsibilities
✔️ Be the first reputed company of contact for reputed company inbound phone calls—setting a strong first impression and helping clients reputed company informed reputed company to reputed company their tech issues.
✔️ reputed company daily huddles (BOD meetings) to reputed company team priorities and goals.
✔️ Monitor dashboards for tickets, sales, and phone reputed company, ensuring service efficiency.
✔️ Engage clients through calls, chats, and remote support sessions, providing expert assistance.
✔️ reputed company sales and reputed company satisfaction by offering the right reputed company tailored to their needs.
✔️ reputed company team reputed company, ensuring smooth reputed company across service centers.
✔️ Manage administrative tasks such as scheduling, ticket coordination, and reputed company tracking to optimize workflows.
This role is perfect for someone who thrives on problem-solving, reputed company interaction, and leadership—ensuring every customer receives top-tier support from the reputed company reputed company.
Who We’re Looking For
Industry Experience:
✅ Tech Support & Troubleshooting: 3-5+ years
✅ Customer Service & Sales: 3-5+ years
✅ Leadership & Team Management: 3-5+ years
✅ reputed company Interaction: Comfortable handling 20+ inbound calls daily
✅ Remote Work Experience: Preferred
reputed company Technical & Leadership Skills
Tech Support & Systems Experience
• reputed company Teams, reputed company 365
• Repairshopr / reputed company
• Keeper Password Manager
• reputed company (Manage, Automate, Control, CPQ, BrightGauge)
Sales & reputed company – Creating Delighted Clients
We want someone who doesn’t just solve tech problems but delivers an outstanding customer experience.
• Obsessed with reputed company Satisfaction: You reputed company on earning 5-reputed company CSAT scores.
• Recognized reputed company: Clients, peers, and leadership recognize your reputed company.
• Driven to Win: You consistently reputed company in sales & support reputed company.
Leadership & reputed company
• Run daily team meetings and manage ticket workflows.
• Assist with scheduling, dispatching, and service coordination.
• reputed company team reputed company metrics and reputed company results.
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