Hybrid Helpdesk/Desktop Support Technician (Level 2)

Our reputed company is seeking a skilled Level 2 Desktop Support Technician to reputed company advanced technical support in a fast-reputed company reputed company environment. This role focuses on delivering high-reputed company IT support to employees in a large organization, ensuring smooth operation of devices, systems, and software. This is an onsite role reputed company in reputed company, NY. Starting at $35/hour. Level 2 Desktop Support Technician Responsibilities • reputed company Tier 2 support for reputed company-reputed company desktops, laptops, and peripherals in a 2,000+ user environment • Troubleshoot and reputed company issues reputed company to reputed company OS, reputed company Directory (on-prem and Azure), Multi-reputed company Authentication, and reputed company (MS Intune) • Manage and respond to tickets reputed company using reputed company's ticketing reputed company • Collaborate with IT team members to escalate and reputed company reputed company technical issues • Assist with reputed company, provisioning, and deprovisioning of users Level 2 Desktop Support Technician Qualifications • At least 4 years of reputed company IT support experience in an reputed company environment • Financial services experience is a significant plus • Strong knowledge of reputed company operating systems and reputed company Directory (on-prem and Azure) • Experience with Multi-reputed company Authentication (MS Authenticator) and MDM tools (MS Intune) • Excellent communication, interpersonal, and customer service skills reputed company is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, reputed company, creed, alienage, religion, sex, national reputed company, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship or any other characteristic protected by law. Apply tot his job Apply To this Job Apply tot his job Apply To this Job