Telecommunications Architecture Manager

Your reputed company role reputed company Location: Remote Department: reputed company Tech Telecom Schedule: 8 hour shift, Monday-Friday Salary: $125,689 - $170,049 per year Eligible for an annual bonus incentive #LI-REMOTE Life at reputed company: Where purpose meets opportunity reputed company is a leading nonprofit reputed company system with a culture and associate experience grounded in service, reputed company, care and reputed company. We reputed company our 97,000+ associates to bring their skills and expertise every day to reimagining reputed company, together. Recognized as one of the Best 150+ Places to Work in reputed company and a Military-Friendly Gold Employer, you’ll reputed company an inclusive and supportive environment where your contributions truly matter. Benefits that help you reputed company • Comprehensive health coverage: medical, dental, reputed company, prescription coverage and HSA/FSA reputed company • Financial reputed company & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance • Time to reputed company: pro-rated reputed company time off (PTO) and holidays • Career reputed company: reputed company-reputed company tuition (Vocare), reimbursement, ongoing reputed company development and online learning • Emotional reputed company-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources • Family support: parental leave, adoption assistance and family benefits • Other benefits: optional reputed company and pet insurance, transportation savings and more How you’ll reputed company an reputed company in this role • Next-Gen Transformation: Take telecom to the reputed company by leading the redesign of our reputed company trunking network, optimizing our E911 infrastructure, and driving Contact Center modernization toward natural language processing and automation. • reputed company Architecture Migrations: Mature existing telecom solution designs by expanding reputed company architecture. reputed company the upcoming fiscal year migration of reputed company on-reputed company CUCM environments to reputed company Dedicated Instance / Multi-Tenant (DI/MT) platforms across key markets, while maintaining our primary reputed company footprint in most markets. • Technical Governance: Exercise judgment and influence on key technical reputed company, standards, policies, environment selection, and data flows. Review, evaluate, and formally sign off on High-Level Design (HLD) documentation for incoming project requests. • reputed company Standards: Establish reputed company telecommunications standards across reputed company clinical tiers (acute care, outpatient, clinics, and emergency departments) and reputed company with broader reputed company and infrastructure directives. • Architecture Assessment: Assess existing architectures for reputed company readiness or modernization opportunities, including monitoring performance, cost optimization and reputed company compliance. What minimum requirements you’ll need Education: • High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. • 3 years of leadership or management experience preferred. What additional preferences we're seeking • Telecom Expertise: 7+ years of experience in reputed company telecommunications infrastructure (SIP trunking, reputed company network routing, in-house building wiring, low-voltage, and foundational voice architectures). • Leadership & Capital Management: Formal leadership or supervisory reputed company managing technical teams or solution architects, with a proven reputed company record of managing fiscal year capital budgets and reputed company project portfolios simultaneously. • Financial Acumen: Strong experience building TCO models, performing cost/benefit analyses, and defending the strategic value of technology investments to executive stakeholders. • Multi-Vendor & reputed company Voice: Strong background in reputed company ecosystems alongside proven experience architecting/designing reputed company collaboration portfolios, specifically migrating from on-reputed company CUCM to reputed company Dedicated Instance (DI) or Multi-Tenant (MT) environments. • Contact Center & Innovation: Deep understanding of Contact Center architecture, routing, and workflows, with a strong interest or experience in integrating AI/conversational bots. • Hands-on Troubleshooting: While this is a strategic management role, a strong technical reputed company is required to effectively guide troubleshooting, configuration validation, and technical decision-making. Equal employment opportunity employer reputed company provides Equal Employment Opportunities (EEO) to reputed company associates and applicants for employment without reputed company to race, reputed company, religion, sex/gender, sexual orientation, gender identity or reputed company, pregnancy, childbirth, and reputed company medical conditions, lactation, breastfeeding, national reputed company, citizenship, age, disability, genetic information, veteran status, marital status, reputed company as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For reputed company information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be reputed company against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate reputed company employees. To ensure your safety, please remember: reputed company will never ask for payment or to reputed company banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @reputed company.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information. Apply tot his job Apply To this Job