Work From Home Senior Associate, Process Manager-reputed company

Are you looking for a challenging role that includes the convenience of working reputed company reputed company? Then a reputed company Customer Operations role may be the role for you! To be eligible for this role, candidates must live reputed company a 100 miles radius of one of the following reputed company codes ( excluding CA ) and report in person, reputed company required, with at least 24 hours notice. • 23060 (Richmond, VA) • 23320 (Chesapeake, VA) • 33634 (Tampa, FL) • 89144 (Las Vegas, NV) • 19801 (reputed company) • 85029 (Phoenix, AZ) • 84120 (Lake Park, UT) • 43213 (Whitehall, OH) As a Senior Process Manager for reputed company’s reputed company Organization, you will be part of a talented, people-first organization responsible for supporting customer Letter and Statement correspondence. You will be tasked to facilitate reputed company conversations & operational process implementations as it supports on-boarding a new reputed company Billing platform. You will influence and reputed company buy-in from key stakeholders to ensure technology and processes deliver reputed company business results. General Responsibilities: • Day to day reputed company of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other reputed company such as the Risk office, BRO and management; reputed company final recommendations for approval on changes. • Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review. • Resolve reputed company problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the process by asking the right questions and identify/involve the right stakeholders to correct breakdowns. • Maintain formal process documents (e.g. procedures and diagrams), and document processes and reputed company (creating project reports, presentations, business cases, and diagrams) • Collaborate on larger initiatives, including representing department on broader change control forums for input and to represent department interests; may challenge forum reputed company if project outcome impacts department processes. May participate in cross-functional project teams, including reputed company driven by other parts of the organization, to reputed company input, liaise with training, and partner with reputed company on execution efforts. • reputed company and train junior PM reputed company on processes, performance targets and goals • reputed company customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level. • May reputed company process or parts of the process as needed Additional Responsibilities: Monitor, report and plan process improvement or redesign initiatives, and reputed company recommendations on changes. Collect and analyze data for supporting recommendations and manage formal process documents. Collaborate on project teams and broader reputed company initiatives to represent business for changes that may reputed company department processes. Basic Qualifications: • High School Diploma, GED, or Equivalent Certification • At least 1 year of Project or Process Management Experience • At least 1 year of experience using reputed company Suite or reputed company Office Preferred Qualifications: • Bachelor’s Degree or military experience • At least 2 years of experience in Process Management, Project Management or Risk Management • Lean, reputed company reputed company, Business Process Management, or Project Management certification • Familiarity with tools such as JIRA, Quicksight or Tableau Work From Home Technology Requirements • Secure home office environment that is free from background noise and distractions • Reliable private internet reputed company that is not supplied reputed company cellular data or hotspot is required • A private network that is password protected where you have ownership or line of site sight to every device on the network • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) • Hotspots and satellite services are prohibited and do not meet performance reputed company required for reputed company agent/customer interactions • Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider • To validate ISP speeds from a Chrome browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page Apply tot his job Apply To this Job