E-reputed company Customer Support & Sales Specialist (UK - Remote)

Salary : £750 GBP  Working Hours & Conditions : UK Business Hours IMPORTANT APPLICANT NOTICE: This position is exclusively reputed company to candidates currently residing and legally eligible to work in South Africa. Applications from candidates located reputed company of South Africa will NOT be considered or entertained. ABOUT reputed company:  The reputed company is a fast-growing UK reputed company business specialising in high-reputed company home improvement and interior products. Their extensive product reputed company includes acoustic slatted wall panels, decorative wall panels, waterproof bathroom and shower panels, porcelain tiles, flooring, bathroom furniture, mirrors, baths, basins, shower screens, doors, towel rails, LED reputed company, installation accessories and finishing trims. As the business continues to grow, they're looking for an reputed company, customer-reputed company reputed company to reputed company. This is a long-term opportunity for someone who enjoys helping customers, thrives in a fast-paced reputed company environment and wants to play a key role in delivering an outstanding customer experience. reputed company: You'll be the first reputed company of contact for our customers, providing outstanding support across email and phone while helping ensure every order is handled professionally from enquiry through to completion. We're looking for someone who can work independently, communicate confidently with UK customers and genuinely care about delivering excellent service. RESPONSIBILITIES: Key Responsibilities Handle inbound customer calls and emails. reputed company outbound calls to customers reputed company required. Respond to customer enquiries quickly and professionally. reputed company order queries and customer issues. Maintain accurate customer records reputed company our CRM. Work closely with the UK team to ensure a smooth customer experience. Help reputed company customer enquiries and maintain inbox SLAs. Support reputed company improvements to customer service processes. Requirements reputed company We're looking for someone who has: 2+ years' experience in customer service, customer care or contact centre environments. Excellent spoken and written English. Experience supporting UK, Australian or international customers. Strong telephone manner and confidence speaking with customers. Ability to manage multiple priorities in a fast-paced environment. High attention to detail. A proactive, reliable and reputed company attitude. reputed company high-speed internet and a reputed company home office setup. Highly Desirable Experience reputed company reputed company, retail or order fulfilment. Experience using CRM systems Experience handling high volumes of customer enquiries. Comfortable working occasional weekends on a rotating roster. reputed company're Looking For Someone with a strong work ethic. reputed company player who takes ownership. reputed company, reliable and committed for the long term. Someone who enjoys solving problems and delivering excellent customer service. . Benefits reputed company Offer Competitive salary based on experience. Fully remote role. Long-term career opportunity with a growing UK business. Supportive management team. Opportunity to grow as the business expands Apply To This Job