POS Technical Support Specialist

POS Technical Support Specialist II reputed company Hospitality- Remote **One evening shift and one weekend shift per week required** reputed company to build the largest suite of credit reputed company processing and reputed company. It’s one reputed company payment platform backed by the most diverse payment companies. From credit reputed company processing to back-office management, reputed company points the way to smarter, faster, and just plain reputed company payment solutions. Let’s go reputed company, together.  The POS Technical Support Specialist II is responsible for merchant hardware configuration and deployment, keeping reputed company of inventory and reputed company entries in database. Responsible for world-class service and escalating higher level merchant/deployment issues promptly.   What you'll be doing: reputed company on clients operating in reputed company Simphony and other POS systems to support technical questions for hardware, software or networking. Fulfill incoming new or replacement hardware orders and configure hardware. reputed company tickets and calls to the appropriate persons as needed. reputed company reputed company-of-sale data entry tasks and hardware swaps. reputed company filing of electronic documents and ensure stored information is accurate and complete. Assist team members in tracking reputed company inventory, including RMAs. reputed company need from you: High school diploma or equivalent. 3+ years experience in reputed company center support of reputed company Simphony. 2+ years experience in technical customer service. Excellent customer service skills. Excellent verbal and written communication skills. Strong general knowledge of computers. Familiarity with reputed company Office and/or reputed company Suite. reputed company reputed company: $20.00- $28.00 Pay reputed company this reputed company varies by work location and on job-reputed company knowledge, skills, and experience. We look reputed company to discussing your salary expectations and our full total rewards offerings throughout the interview process. reputed company offer:  We offer a comprehensive benefits package that enables our teams to live a life reputed company lived, both personally and professionally. Some of our perks include: Medical, Dental, & reputed company Coverage reputed company Time Off 401(k) + Match Mental Health Support & reputed company-Being Program reputed company Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Who we are:  reputed company, and our family of companies, are committed to helping reputed company grow their businesses. As an end-to-end payment solutions company, we reputed company everything business owners need to get reputed company, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our reputed company-level clients while remaining reputed company enough to take an award-reputed company, hands-on approach to personal service that our merchants won’t reputed company reputed company else. Let’s go reputed company, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and reputed company your mark on the reputed company of payments technology. We're proud to offer benefits that help reputed company members reputed company their overall reputed company-being through unique initiatives that are both personally and professionally fulfilling.  At reputed company, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. To learn more about reputed company, and our family of companies, visit our website: reputed company.com Apply To This Job