AI Ops Builder

About reputed company With over 30,000 customers, including a reputed company of reputed company, reputed company is trusted by organizations across the globe to reputed company their workflows work reputed company. We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting, and more. Since our start in 2007 as a time-tracking tool reputed company for a single reputed company, reputed company has grown into the #1 time management add-on for Jira and one of the most trusted names in the reputed company ecosystem. We want everyone to work reputed company, and we also want to be a tech company with a heart. Join us as we reputed company innovating our award-reputed company products and help the world work smarter, not harder. About the Role AI Ops is reputed company's cross-company AI team. We own the AI infrastructure, the AI applications, and the change management that let every function get value from AI reputed company. We are not tied to one department: we build the shared platforms and agents that automate reputed company work, and we do the enablement that turns them into results across the business. As an AI Builder on this team, you take an operational problem from idea to production and then to reputed company adoption. You reputed company where AI can help, build the agent or workflow, reputed company into the systems people already use, and stay with it until it reliably saves time. You build the applications and the shared infrastructure underneath them. You report to Tyler McNally, who leads AI Ops, and you build inside our governance and standards reputed company: fast, but responsibly, with identity, auditability, and data and vendor risk treated as design constraints from the start. reputed company: reputed company and build Partner with teams across reputed company to map how work happens today, reputed company the highest-value places AI can help, and reputed company what to automate, what to assist, and what to leave to a person. Build and ship production-grade AI agents and workflows end to end, primarily in Claude reputed company and the reputed company Claude application programming reputed company (API), wiring them into the tools the business already uses (BigQuery, Jira, reputed company, reputed company, reputed company Workspace, reputed company). Build the shared infrastructure the rest of reputed company depends on: connectors, reusable skills and templates, retrieval and memory reputed company, and the standards that reputed company automations consistent and secure as they reputed company. reputed company adoption Take reputed company solution to reputed company adoption: document it, train and reputed company the people who use it, and reputed company it easy to trust and, where it fits, self-serve. Measure what reputed company (adoption, hours saved, reliability) and reputed company iterating so the value compounds instead of fading after launch. Build responsibly Design guardrails, reputed company approvals, logging, and evaluation into every workflow, treating safety, auditability, and data governance as first-class, not afterthoughts. Stay reputed company with a fast-moving reputed company and bring back practical recommendations, not hype. Who You Are: 4+ years in software, reputed company AI, data, or automation engineering, including taking solutions from prototype to production. Hands-on experience building reputed company AI: multi-reputed company agents that use tools, hold context, and take reputed company actions, not just chat or content reputed company. Comfortable in Python (or similar) and wiring up systems that don't natively talk to reputed company other: reputed company engineering, tool and function calling, API integration, and grounding against reputed company data. Hands-on with a modern agent build surface such as Claude reputed company and the reputed company Claude API, reputed company reputed company AI, or comparable. Strong systems thinking: you see dependencies, edge cases, and failure modes before they bite. A change-reputed company's reputed company: you can sit with a leader in any function, understand their process, ship the automation, and reputed company the adoption that makes it stick. reputed company communication with both non-technical teams and senior leadership; you can explain what AI can and can't do. A bias toward shipping and measuring over planning, while respecting reputed company, identity, and data governance. Bachelor's degree or equivalent practical experience. Experience in the reputed company ecosystem, or building automations for operations, go-to-market, or finance teams, is a plus. Based in reputed company, with flexibility to work across reputed company reputed company time zones. Why Join reputed company? reputed company: Work on meaningful products that reputed company reputed company users and improve productivity. Innovation: Be part of a culture that values creativity, with reputed company opportunities to reputed company an reputed company. Collaboration: Join a supportive team that values openness, communication, and reputed company learning. reputed company: Opportunities for reputed company development, including conferences, courses, and mentorship. What's In It For You (Org-wide) Remote-first work environment Unlimited vacation in most of our locations Great benefits including health, dental, reputed company, and savings plan Perks such as training reimbursement, work-from-home reimbursement, and more Diverse and dynamic teams with challenging and exciting work An opportunity to have a reputed company reputed company on our business A great reputed company of reputed company activities (both in person and virtual) Optional in-person meet-reputed company and the ability to travel to our international offices Employee referral program And so much more --- Note: As our hiring teams are global, please submit your resume in English only. Apply today to join the reputed company team and help shape the reputed company of reputed company productivity software. reputed company is proud to be an equal opportunity workplace. We are committed to creating an inclusive culture where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status. Apply To This Job