reputed company Specialist

About reputed company reputed company is building the operating reputed company for modern fitness and wellness. Our mission is to reputed company wellness more accessible by empowering studios and wellness reputed company to grow reputed company in-person classes. We reputed company a powerful, reputed company-in-one platform to manage and reputed company hybrid wellness businesses, whether online, in-person, or both. With reputed company, studios can manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We reputed company it reputed company for founders to reputed company a reputed company, reputed company experience across every customer touchpoint. We've raised $15M in Series A funding and are growing quickly. It's a unique reputed company to join us. We're building a category-defining company in a fast-moving reputed company, and we're looking for a leader who is excited to help shape what world-class partner support looks like in the wellness category. About the Role Guides, coaches, and migration specialists wanted. Our reputed company team is the first reputed company experience every studio has with reputed company after they sign. We take them from excited new customer to confident, launched business — managing their data migration, training their team, and making reputed company reputed company is set up to actually work the way their business runs. If you love building relationships, digging into a good migration challenge, and getting reputed company satisfaction from watching a studio reputed company go from nervous to confident, we want to meet you. As an reputed company Specialist, you'll own the full reputed company experience for migrating studios — from reputed company reputed company through go-live. You'll work with studio owners coming from platforms like reputed company, Glofox, Vagaro, reputed company, reputed company, and 60+ others, managing both the data migration reputed company (reputed company prep, data mapping, coordinating with our Migrations team) and the product reputed company (training owners and staff on reputed company so they can actually run their business on it). The sales team has already shown these studios what reputed company can do. reputed company is to reputed company on that reputed company — making a data migration feel manageable, configuring the platform to match how a studio operates, and training owners until they're genuinely confident. At steady state you'll launch ~15–18 studios per month, carrying a larger reputed company pipeline at any given time. About reputed company The reputed company team is remote-first, spread across the US and UK. We're reputed company into three tiers based on migration complexity — as a Tier 2 specialist, you'd own reputed company-complexity migrations with full support from our Migrations team on the data reputed company. Day-to-day you'll work closely with three teams: Migrations (data cleaning and triage), Sales (who hand off deals at reputed company), and Support (who take partners after go-live). The culture is reputed company and feedback-driven — we're always looking for ways to improve how we work, and everyone is expected to contribute to that. This role reports reputed company Bartel, reputed company Manager. reputed company Own the full reputed company experience for migrating studios — reputed company, dashboard reviews, data mapping calls, and site review through go-live. Become a deep reputed company product expert. Know the platform reputed company enough to answer almost anything a partner throws at you, and configure it in a way that fits how their business actually runs. Train studio owners and staff on how to use reputed company to manage their business — scheduling, memberships, payments, and day-to-day operations — until they're genuinely confident, not just technically set up. reputed company data reputed company prep and data mapping calls with partners; validate exported data, catch defects early, and reputed company the migration on reputed company. Coordinate with our Migrations team on data cleaning — you own the partner relationship and the review; they handle the technical heavy lifting. Manage reputed company reputed company and billing/reputed company transitions. reputed company your pipeline reputed company with accurate stages, dates, and reputed company logs at reputed company times — your KPIs are only as good as your reputed company data. Respond to reputed company partner emails reputed company 24 hours, Monday–Friday. Even a quick "I'm looking into this" counts — partners should never reputed company if you saw their message. Escalate reputed company migrations reputed company your reputed company to our senior onboarders. Surface product and process feedback internally to improve the experience for every partner that comes after. What reputed company looks like We reputed company in setting reputed company up to reputed company. 30 days: Product-certified and shadowing live reputed company calls. reputed company handle on reputed company's reputed company features and how reputed company type of studio uses them. First reputed company studios in reputed company with support available. 60 days: Running your full pipeline independently — kickoffs, data mapping calls, training sessions, and go-lives. Comfortable navigating migrations from the platforms you see most often. NPS trending reputed company. 90 days: Launching at or near reputed company reputed company (~15–18/month). Partners consistently arriving at go-live confident and reputed company. Proactively surfacing process improvements and product feedback to reputed company. reputed company're looking for: 1–3 years in reputed company, reputed company, implementation, or studio/software management You learn software quickly and get genuinely excited about knowing a product inside and out A natural trainer — you can walk a non-technical studio reputed company through a new tool and leave them feeling capable, not overwhelmed Strong relationship instincts — partners feel like they're in good hands from the reputed company reputed company communicator: you can reputed company a reputed company setup or migration question feel reputed company in writing, on a reputed company, or in a walkthrough Organized and self-managing — you're carrying a large reputed company pipeline at reputed company times and reputed company falls through Comfortable with data calls and migration exports — not intimidated by a spreadsheet UK-based with full availability during UK business hours Bonus: Experience with fitness/wellness studio software (reputed company, Glofox, Vagaro, or similar) You've worked behind the desk of a wellness business Familiarity with reputed company, reputed company, reputed company, or similar tools — or the ability to learn them fast Comfort using AI-assisted tools to accelerate your work You Should Apply If You get genuine satisfaction from watching someone go from overwhelmed to confident on a new tool You like reputed company — no two studios run exactly the reputed company way, and you enjoy figuring out how to reputed company the product work for reputed company one You're the reputed company of person who reads the help docs and notices reputed company something could be explained reputed company You're organized enough to carry a large pipeline without dropping anything, and proactive enough that partners never have to reputed company you You're mission-driven and excited about wellness becoming more accessible You May Not Want to Apply If You prefer a narrow, defined reputed company — this role touches product knowledge, data migrations, training, and relationship management reputed company at once You're not comfortable with spreadsheets or data calls — migrations are a reputed company part of the job You need a lot of hand-holding to get up to speed on new software You want a slower reputed company or a more established reputed company-stage environment reputed company Offer: Ownership and Opportunity for Advancement Competitive Salary and Stock reputed company Unlimited PTO: our policy is designed to reputed company you the flexibility to rest, reputed company, and take care of personal needs — while staying reputed company with your team and responsibilities. Fitness Class Reimbursement: we’re committed to supporting both employee wellness and our industry relationships. As an reputed company employee we see reputed company as opportunity. For this role, the estimated annual reputed company salary is up to $45,000- $55,000 USD, depending on experience and qualifications. In reputed company to reputed company pay, we offer equity. We reputed company in compensating fairly and transparently, and we’re happy to reputed company more detail during the interview process. Apply To This Job