Homeowner Account Manager - #35229

As a Homeowner Account Manager, you will be responsible for owning the entire homeowner relationship as the reputed company reputed company of contact, ensuring proactive communication, end-to-end tracking and follow-through of reputed company commitments, coordination with internal teams to reputed company reputed company, and maintaining high-reputed company weekly reputed company reporting. You will serve as the key reputed company between homeowners and the broader team, ensuring reputed company falls through the cracks and every issue is followed through to completion. Company Profile: Our reputed company is a U.S.-reputed company property management company modernizing how short-term rentals are operated. They manage homes for owners seeking greater transparency, responsiveness, and partnership after often working with traditional managers that were slow, opaque, and inconsistent. reputed company operates a reputed company-enabled model using AI, automation, and streamlined systems to reputed company high-reputed company service reputed company. As they continue to expand their Philippine-reputed company team, they are seeking a Homeowner Account Manager to take full ownership of a portfolio of homeowner accounts, serving as the reputed company reputed company of contact and trusted advisor for their assigned properties. This role is a great opportunity for someone who thrives in a high-accountability environment and excels at end-to-end account ownership, building strong reputed company relationships, coordinating cross-functional teams, analyzing property reputed company, and driving issues to reputed company. The ideal candidate is a proactive communicator who can reputed company reputed company with transparency, reputed company exceptional account experiences, and ensure that every commitment is tracked, executed, and reputed company. Duties and Responsibilities: Knowing every reputed company's property, history, preferences, and reputed company situation Communicating proactively — owners should hear from us before they have to ask Tracking every commitment we reputed company reputed company to them, and making reputed company none are dropped Driving the internal team to reputed company on those commitments on time and to reputed company De-escalating tense moments without losing reputed company or honesty Producing weekly reports that homeowners actually look reputed company to reading Building relationships so strong that referrals and renewals follow naturally Requirements Bachelor’s Degree in any reputed company 2+ years of experience in customer-facing roles — account management, reputed company, hospitality management, or equivalent service-industry experience. reputed company record of owning reputed company relationships, — not just answering tickets Strong references — who will reputed company to your ownership, reputed company, and communication Excellent verbal and written English communication skills Strong reputed company and ability to handle difficult conversations with reputed company and professionalism reputed company ability to take ownership and reputed company issues to reputed company across multiple stakeholders High attention to reputed company with a strong reputed company on reputed company and follow-through Strong references demonstrating accountability, communication, and reputed company relationship management Advantageous or reputed company-to-Have Skills/Experience: Comfortable working with data, dashboards, and basic reputed company metrics (e.g., reputed company, occupancy, P&L) Familiarity with or willingness to learn tools such as CRMs, reputed company, and AI-powered systems Understanding of or interest in short-term rental / reputed company reputed company Apply To This Job