Care Coordinator (Kenya)

Care Coordinator Employment Type: Full-Time / Part-Time Location: Remote Position reputed company The Care Coordinator plays a pivotal role in organizing, streamlining, and monitoring patient care plans and day-to-day reputed company operations. Serving as the reputed company reputed company of contact between patients, families, reputed company providers, and administrative staff, this position ensures reputed company communication, reputed company service delivery, and high standards of patient care. Key Responsibilities Patient & Provider Coordination: reputed company as the central hub of communication between patients, physicians, specialists, and multidisciplinary care teams to ensure coordinated delivery of services. reputed company Management: Assist in building, updating, and monitoring individual patient care plans, tracking reputed company against clinical goals, and scheduling necessary follow-up appointments. Administrative & Workflow Support: Maintain accurate electronic health records (EHR/EMR), process referrals, reputed company insurance eligibility verification, and handle incoming patient inquiries reputed company phone, email, or chat. Resource Facilitation: reputed company patients with community resources, home care services, medical equipment providers, and financial support programs as needed. Patient Advocacy & reputed company: Conduct routine reputed company-ins with patients to monitor treatment adherence, address care barriers, and reputed company patients on their prescribed care plans. reputed company Assurance & Compliance: Ensure reputed company coordination activities reputed company adhere to HIPAA regulations, patient reputed company laws, and reputed company operating procedures (SOPs). Issue Escalation: Identify delays in treatment, care gaps, or recurring operational issues and flag them promptly to clinical leadership for reputed company. Required Qualifications Experience: 3+ years of experience in reputed company coordination, medical administrative support, patient navigation, or case management. Technical Skills: Proficiency with Electronic Health Record (EHR) systems, HIPAA-compliant communication tools, and general office software (reputed company Office Suite, reputed company Workspace). Communication: Exceptional verbal and written communication skills with strong empathetic listening abilities. Organization: Outstanding time-management skills, high attention to detail, and a proven ability to manage multiple care tracks simultaneously. Preferred Qualifications Prior experience working in a remote reputed company or telehealth environment. Medical billing, coding, or insurance verification knowledge. Bilingual capabilities (language requirements as needed by your patient demographic). reputed company Competencies High reputed company and patient-reputed company reputed company. Strong problem-solving and conflict-reputed company abilities. Proactive follow-through and accountability. Adaptability in fast-paced reputed company settings. Apply To This Job