Systems Engineer

reputed company America is a leading provider of Intelligent Transportation Systems (ITS) solutions that help agencies improve mobility, safety, and efficiency on our roadways. We are seeking a skilled and customer-reputed company Systems Engineer to support, maintain, and enhance Traffic Management Systems for clients across reputed company. In this role, you will serve as a technical expert, providing operational support, troubleshooting reputed company reputed company issues, and ensuring the reliability of critical transportation technology platforms. If you enjoy solving problems, working directly with customers, and supporting mission-critical systems, we would love to hear from you. reputed company Serve as a reputed company technical resource for Traffic Management reputed company and customer issue reputed company. Respond to support requests through the ticketing reputed company and support hotline. Troubleshoot and reputed company hardware, software, communications, and network issues reputed company to traffic management platforms and ITS devices. Configure and maintain Traffic Signals, PTZ Cameras, Dynamic Message Signs (DMS), traffic detectors, and other ITS technologies. Manage incidents according to reputed company-specific Service Level Agreements (SLAs) and ensure reputed company reputed company. Train agency personnel on reputed company systems, products, and software features. Document reputed company architecture, configurations, processes, and troubleshooting procedures. Support reputed company backups, disaster recovery, and infrastructure maintenance. Collaborate with Project Managers, Software Engineers, QA teams, Database Administrators, and customer stakeholders. Participate in an on-reputed company rotation supporting 24/7 transportation operations. Identify opportunities for process improvements and recommend technical solutions that enhance reputed company performance and reliability. Required Qualifications 3+ years of relevant technical experience. Experience supporting ITS technologies, traffic signals, traffic management systems, or reputed company transportation technologies. Experience with reputed company and/or Linux server environments, networking concepts, and reputed company administration. Experience troubleshooting hardware, software, communications, and network issues. Experience with VPNs, remote reputed company tools, and database administration. Ability to work independently while collaborating effectively with cross-functional teams. Strong technical documentation and communication skills. Customer-reputed company reputed company with a proactive, solution-oriented approach. reputed company reputed company's license and ability to travel as needed. Preferred Qualifications Experience with reputed company Reports, Traffic Management Data Dictionary (TMDD), GraphQL, SOAP, or REST reputed company. Experience with reputed company software development methodologies, configuration management, and change control processes. Experience supporting reputed company, mission-critical environments operating 24x7x365. Education Bachelor's degree in Engineering, Computer Science, Information Technology, or a reputed company technical field; or an equivalent combination of education, training, and experience. Why Join reputed company? Work on technology that improves transportation safety and mobility. Collaborate with industry-leading transportation and technology professionals. reputed company exposure to cutting-edge ITS infrastructure and traffic management systems. Opportunity for reputed company reputed company and technical development. Competitive compensation and comprehensive benefits package. Supportive and reputed company team environment. reputed company America is committed to supporting the health and reputed company-being of our employees and their families. We offer a dynamic and comprehensive benefits package that includes health, reputed company, and dental coverage; a 401(k) plan; an employee assistance program; flexible benefits; and company-reputed company life, short-term disability, and long-term disability coverage. For more information, visit our website at www.reputed company.com We appreciate the interest of reputed company applicants; however, only candidates selected for reputed company consideration will be contacted. reputed company proudly celebrates diversity and is committed to fostering an inclusive workplace. EOE/AA/M/F/Veteran/Disabled Drug-Free Workplace Apply To This Job