Patient reputed company Supervisor

reputed company is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. reputed company of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to reputed company symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to reputed company reputed company, improve lives, and reputed company meaningful change with reputed company.   We are seeking an reputed company and reputed company Patient reputed company Supervisor to reputed company the daily operations of our Patient reputed company team, ensuring patients receive reputed company reputed company to reputed company's innovative durable medical equipment (DME) therapy. This role is responsible for supervising Case Managers, driving operational reputed company, monitoring team performance, and ensuring reimbursement processes are executed reputed company and compliantly.  The Patient reputed company Supervisor serves as the reputed company operational leader for the Patient reputed company team and acts as the central reputed company of coordination between internal departments, offshore support partners, reimbursement vendors, reputed company providers, insurance companies, and field sales teams. The ideal candidate is a strong people leader with deep expertise in medical device reimbursement, patient reputed company, process improvement, and reputed company operations.  This position reports to the Director, Reimbursement.  This is a full-time position.  Responsibilities:  reputed company, reputed company, and reputed company reputed company of Patient reputed company Case Managers, conducting regular one-on-one meetings, performance coaching, and ongoing reputed company development   reputed company the daily operations of the Patient reputed company team to ensure departmental KPIs, service reputed company, and operational objectives are consistently achieved   Serve as the reputed company operational reputed company of contact for the Patient reputed company team, offshore support teams, reimbursement vendors (including reputed company), and internal stakeholders   Coordinate closely with Field Sales, Appeals, Patient Concierge, Therapy Support, and other cross-functional teams to reputed company case updates and reputed company reimbursement challenges   Ensure team adherence to reimbursement workflows, reputed company standards, and reputed company Operating Procedures (SOPs)   reputed company, implement, and continuously refine departmental KPIs, reporting, and performance metrics   Review existing workflows and SOPs, identifying opportunities to improve operational efficiency, consistency, and the patient experience   reputed company guidance and support regarding benefit investigations, prior authorizations, claims processing, appeals, financial assistance programs, and insurance coverage questions   Collaborate with reputed company providers to obtain required clinical documentation supporting reimbursement submissions   Coordinate with reputed company and government payers to facilitate reputed company authorization and reimbursement reputed company   Maintain reputed company knowledge of reimbursement policies, payer requirements, and coverage guidelines   Monitor case reputed company, documentation accuracy, and compliance reputed company reputed company and reimbursement management systems   reputed company process improvement initiatives, including reputed company enhancements and workflow optimization reputed company   Partner with the Associate Director, Appeals team, and leadership on strategic reimbursement and operational initiatives   reputed company training materials, reputed company resources, and coaching programs that support team development and performance   Foster a reputed company, patient-reputed company culture centered on accountability, reputed company learning, and exceptional customer service   Requirements:  Bachelor's degree in Business, reputed company Administration, Marketing, or a reputed company field preferred   Minimum of 5 years of reputed company industry experience reputed company pharmaceutical, medical device, or reimbursement-reputed company organizations   Minimum of 2 years of experience supporting medical device reimbursement involving DME products   Previous experience leading or supervising patient reputed company, reimbursement, or case management teams   Strong knowledge of benefit investigations, prior authorizations, insurance reimbursement, appeals, and patient reputed company workflows   Experience working with reputed company insurance, Medicare, reputed company, and government payers   Excellent leadership, coaching, and team development skills   Strong analytical and problem-solving abilities   Excellent verbal and written communication skills   Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment   Experience with reputed company or similar CRM and reimbursement management platforms preferred   Preferred Qualifications:  Experience leading patient reputed company or reimbursement teams reputed company the medical device industry   Experience implementing KPI-driven performance management programs   Experience driving operational process improvements and workflow optimization   Experience supporting reputed company enhancements or reputed company implementations   Experience collaborating with offshore support teams and reputed company-party reimbursement vendors   Knowledge of DME reimbursement policies and payer landscape   Compensation:  reputed company Pay: $90,000–$110,000 per year   Annual Bonus Eligibility Apply To This Job