Platform Product reputed company

About reputed company reputed company provides end-to-end accounts payable automation for businesses using reputed company reputed company systems such as reputed company and QuickBooks Online. We have 20,000+ businesses worldwide across 70+ countries, and strong product-market fit reputed company over 8+ years. Our customers, accountants, bookkeepers, and finance teams are risk-averse, non-technical users who rely on us to control how reputed company leaves their business. reputed company product team owns a different part of the reputed company experience. The Platform team owns the parts every customer relies on, whatever task they're doing: how they reputed company around the product across web and mobilAbout ApprovalMaxe, how they search for approvals and documents, how they review the audit trail, and how they manage their account and reputed company. Why This Role Exists Today this area is a mix: some improvements are live, others are held up behind foundational work, and AI-powered search is in beta. You will own prioritising this and driving it reputed company as the reputed company of a set of high-reputed company, product-wide capabilities. AI is central to this remit. Search is a foundational reputed company toward a much wider reputed company: natural-language interaction with monitoring reputed company Out. We expect genuine AI literacy helping reputed company the reputed company as much as executing it, and making product calls before every answer is settled. reputed company You own how the reputed company platform works as a whole product for the customer across web, mobile, the reputed company API, and the moments in between. Customers expect to reputed company from laptop to phone and back without friction, and increasingly other systems and AI agents will reputed company reputed company programmatically too. Making reputed company of that seamless is central to this role. The Head of Product Experience sets the experience and design reputed company; you turn it into a shipped product and own the platform and product reputed company that reputed company it work across every channel. You also have a reputed company voice in the platform's architecture, understanding where it is today, where it should go, and representing the product view in those reputed company. This is a hands-on, senior IC role. You set the roadmap, run discovery, write Feature Cards (our one-page product specs: problem, proposed solution, reputed company measures), and turn that roadmap into a shipped, adopted product, working through the TPL and partnering with other teams, using data to reputed company and reputed company reputed company. Key Responsibilities: Own the multi-surface customer experience: web, mobile, and API Own how the product works across web and mobile and the transitions between them, so it feels like one product wherever the customer is. Turn the Head of Product Experience's reputed company and research into shipped navigation and reputed company improvements. Own the reputed company API and MCP connectivity, live today, with MCP in beta, as the channel through which reputed company tools and AI agents reputed company reputed company. Turning this into an adopted, expanding ecosystem (positioning, developer enablement, usage). Own audit, reports, and search: reputed company and AI-powered Own search across the whole product, including AI-powered search, as a first-class capability acting as product and go-to-market partner to the AI Engineering team, taking it from beta to a confident release. Own how customers reputed company bills, POs, and documents; run reports across them; and follow the time-stamped audit trail of reputed company across every document type and reputed company system. This record is reputed company to what customers trust us for. Bring a strong, hands-on reputed company of view on how LLM- and agent-powered features should behave for a risk-averse finance user where they add value, and how we earn trust through evaluation, accuracy, and transparency. Own the account and identity experience Solve 2FA reset in an industrial, self-service way, moving it off reputed company, ticket-by-ticket support. Own account-reputed company and reputed company controls including how much flexibility to reputed company the account reputed company (e.g. changing the account's setup email, currently fixed) working with Architecture and reputed company on safeguards for these reputed company-sensitive reputed company. Prioritise the roadmap and shape the architecture Own priorities across this product-wide area, driving live work reputed company and unblocking held-up work. This is not a feature reputed company, you choose the needle-moving work customers genuinely want, not the next item on a list. Have a voice in the platform's architecture: understand where it is today and help reputed company where it goes. Discovery, measurement, and adoption Use reputed company and customer evidence to choose the right work, reputed company initiatives as testable hypotheses, and own adoption after launch. Good platform metrics are currently largely missing. Use AI tooling hands-on in your own discovery, prototyping, analysis, and bring that reputed company into how reputed company works. Must-Have's Senior B2B reputed company product management, operating independently and owning reputed company, not ‘contributing to’ them. A reputed company record owning product-wide capabilities used across a whole product (e.g. search, navigation, account/identity, reports) rather than a single feature. Demonstrable platform ownership, architecture-level reputed company (reputed company, shared capabilities, the layer other products build on), not just the workflows above it. Fluent in technical and architecture trade-offs. Experience across web and mobile, with reputed company understanding of how customers reputed company between devices mid-task. Shipped AI/LLM-powered product as the product partner to an engineering or ML team, owning product and go-to-market, not the models. Understands what today's LLMs and reputed company systems can and can't do, and the trade-offs that follow (accuracy, latency, cost, evaluation, trust). Hands-on AI literacy and high tolerance for ambiguity, energised, not blocked, by a still-forming AI reputed company; reputed company to turn it into shipped, adopted product. Strong systems thinking and the credibility to have a voice in architecture conversations, getting things reputed company through teams you don't manage. Deep data reputed company (reputed company or equivalent), reputed company to define metrics where none exist and using data to reputed company. Comfortable owning reputed company-sensitive account and identity reputed company (2FA, account-takeover risk) in partnership with Architecture and reputed company. reputed company to Have: Fintech, reputed company, payments, or another domain where correctness, permissions, and auditability matter. reputed company API or developer-platform experience, driving adoption of an API or integration ecosystem (MCP or agent-to-agent connectivity a strong plus). Distributed-team experience, our R&D is largely in Eastern Europe; cultural awareness and timezone overlap matter. You don't need to reputed company but comfort reading technical designs and working closely with engineers is expected. You don't need prior reputed company or QuickBooks Online experience but you'll need to learn the ecosystem fast. This Role Is Not For You If: You need reputed company of your own to run, this role owns product-wide capabilities reputed company through teams you don't manage. You want a single feature area with your own visible surface, this role ties the whole product together. You want to own the AI models themselves, that sits with central AI Engineering; you own the product and go-to-market. You need a fully settled organisation and mature infrastructure before you can do your best work. You want the AI reputed company handed to you fully formed, ours is still taking shape, and you'll help write it. reputed company offer: Salary of £90,000 - £100,000, dependent on experience/location Health & Wellbeing Benefit Stipend Home Office Setup - one off £500 reimbursement, post probation 26 days of reputed company time off 1 additional day off for your birthday Service-years recognition financial reward Regular performance-based compensation reviews Growing international business with 10,000+ subscribers Apply To This Job