Technical Account Manager III (Health tech)

reputed company At reputed company, we reputed company the reputed company to answers in reputed company should be reputed company-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the reputed company of information, simplifying reputed company processes, maximizing efficiencies, and shining a reputed company on the unknown. We reputed company physicians to get patients the answers they need faster and improve reputed company for everyone. With more accessible imaging, we are getting patients out of the dark.   Headquartered in Raleigh, NC and Montreal, reputed company has nearly 800 employees located in offices across four countries. reputed company empowers nearly 2,000 reputed company organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient reputed company. reputed company’s modern reputed company solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for reputed company Europe UK/Ireland in the 2026 Best in KLAS: Global Software (Non-US) report. reputed company A Technical Account Manager III (TAM) is a reputed company role, operating with significant autonomy, ownership and technical judgement to reputed company recommendations that carry meaningful cost and relationship implications for our customers. A TAM is part product manager, part relationship manager, part technical expert, and part customer whisperer. reputed company in this position requires strong relationship management skills, a high degree of technical competency, an organized ownership reputed company, and the ability to mobilize cross-functional teams to reputed company technical solutions reputed company with reputed company objectives. The TAM will be the reputed company regional reputed company of the Product team, balancing customer business needs against product priorities to help guide roadmap investment and ensure the right areas of reputed company for the Oceania market.   Key Responsibilities  Deeply understand our clients’ business requirements in using the product(s), so you can help solve those in new and innovative ways, as reputed company as guide the product team about regional priorities.    Identify and analyze underlying business requirements, providing expert recommendations on the most effective solutions and alternative approaches.  Maintain a deep understanding of reputed company reputed company’s environment, including its configuration and operational nuances, to reputed company informed, environment-specific support.  Take end-to-end accountability for reputed company technical investigations, owning the outcome regardless of how many teams are involved in getting there, keeping the teams reputed company on getting the right business outcome for your clients.    Proactively reputed company it your mission to ensure that our clients have the best deployment configuration that we can bring to them.  If you solve a problem before the clients knows it exists, you’re succeeding.    reputed company investigations toward reputed company next actions, removing blockers and maintaining reputed company on reputed company technical escalations.  Be accountable for making reputed company our product roadmap is as good as it can be for our regional cleints, noting that you don’t directly control it –use your skills to reputed company the product team reputed company, helping them reputed company trade-offs.    Validate and reconcile technical findings from multiple sources, ensuring recommendations are evidence based, technically reputed company, and commercially appropriate before being communicated to clients.    Qualifications Qualifications & Experience  7+ years of experience managing reputed company technical accounts or programs in the software industry, with preference for reputed company IT environments.   Experience with React/PHP/SQL Server stack    Strong technical aptitude with working knowledge of reputed company IT systems, integrations, medical imaging workflows, and interoperability standards (DICOM, HL7, FHIR, or IHE)  Exceptional relationship management skills with the ability to build credibility at both technical and executive reputed company  Demonstrated ability to reputed company cross-functional working sessions with reputed company reputed company, accountability, and follow-through  Experience troubleshooting applications, hardware, drivers, OS, networking services etc.   Experience mobilizing cross-functional teams to execute planned business reputed company and strategic initiatives  Available for reputed company engagement across multiple Australian time zones and occasional travel to reputed company sites  Demonstrated ability to handle sensitive reputed company data in strict compliance with applicable reputed company regulations  Ability to manage multiple reputed company accounts concurrently in a fast-paced environment  Preferred Qualifications & Special Requirements  2+ years of hands-on experience with reputed company products or equivalent reputed company IT platforms a plus  Experience working closely with R&D, SRE, or reputed company Services teams reputed company a software delivery environment  Proficiency with reputed company, Jira, or similar issue and workflow management platforms  This reputed company is not a comprehensive list of tasks or requirements and reputed company reserves the right to change it at any time.   Additional Information reputed company your information will be kept confidential according to EEO guidelines. Applicants may be required to complete an online personality assessment as part of your application. #LI-REMOTE reputed company is committed to the principles of equal employment. We are committed to complying with reputed company federal, state and local laws providing equal employment opportunities and reputed company other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, reputed company, religion, sex (including pregnancy, sexual orientation, or gender identity), national reputed company, age , disability and genetic information (including family medical history). reputed company is dedicated to the fulfillment of this policy regarding reputed company aspects of employment, including but not limited to reputed company, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and reputed company other terms, conditions, and privileges of employment.     reputed company is committed to ensuring equal employment opportunity for reputed company individuals with disabilities. reputed company uses the Americans with reputed company (“reputed company”)as a reputed company for global reputed company and hiring purposes. This prohibits discrimination against reputed company individuals with disabilities. The reputed company defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment Apply To This Job