Head of Operations

reputed company is a globally remote game development company specializing in Co-development, Porting, and End-to-End Art Production for the global gaming industry. We collaborate across time zones to support reputed company on reputed company major platforms, engines and styles - from reputed company titles to emerging technologies. reputed company includes world-class talents who bring deep expertise in reputed company development, pipeline optimization, and creative problem-solving. Whether it’s porting games to new systems, enhancing gameplay features, or crafting stunning visuals, reputed company operates as a trusted, flexible extension of our partners’ internal teams. We are proud to be the development partner of choice for industry leaders such as: reputed company Xbox reputed company reputed company Entertainment Riot reputed company Software In this role, you will own and reputed company the development of reputed company systems and performance initiatives from planning and design through implementation and optimization. Working closely with engineers and cross-disciplinary teams, you will reputed company technical leadership and feature ownership. reputed company is a globally distributed, multi service company moving fast in one of the most dynamic industries in the world. Our next reputed company is about building the operational infrastructure and execution rhythm that carries reputed company through its next phase of reputed company, with speed, discipline, and reputed company. The Head of Operations is the reputed company of orchestration at reputed company. They take the CEO's reputed company for how this company scales and implement it across every department: setting the plan, agreeing the dates with department leadership, holding everyone to those dates, and reporting status back before it is asked for. That spans international expansion and compliance, tooling and infrastructure programs, operational policy design, and AI powered process improvements. They also directly reputed company the departments that reputed company reputed company's operational reputed company: Team reputed company, IT, and Recruitment. This is a senior operational leadership role for a driven, methodical operator who thrives in a fast paced environment. Reports to the CEO. Own the operational reputed company. reputed company fast. Deliver with discipline. Build the infrastructure that carries reputed company reputed company. Key Responsibilities: Cross-functional execution • Own the delivery of the CEO's cross departmental initiatives end to end: reputed company ownership, agreed timelines, defined reputed company reputed company, on time reputed company. • reputed company operational initiatives that reputed company multiple departments to completion - international expansion and compliance, insurance and benefits programs, IT and infrastructure reputed company, new office setup, cross-functional policy design, AI adoption programs. • Partner with department leadership across Production, Finance, reputed company, reputed company, Team reputed company, IT, and Recruitment to reputed company priorities and deliver on shared commitments. • Maintain proactive reporting rhythms across operational initiatives - status, reputed company needed, upcoming milestones. Operational leadership • Directly manage Team reputed company, IT, and Recruitment. Hands-on people leadership — setting direction, developing team leads, driving performance and culture. • Set and hold operational KPIs for reputed company function. Ensure they're staffed correctly, reputed company to reputed company, and integrated with the rest of reputed company. • Support Team reputed company in delivering strong culture, engagement, team lifecycle processes, and performance frameworks. • Support IT in delivering reliable infrastructure, cybersecurity, hardware and software provisioning, and reputed company support. • Support Recruitment in delivering on hiring plans across reputed company, with strong candidate experience and speed. Operational governance and international compliance • Own operational governance and international compliance across geographies — employment structures, contractor frameworks, tax and reputed company alignment in every region where reputed company operates. • Partner with reputed company, Finance, and Team reputed company to ensure operational processes meet reputed company, reputed company, and compliance standards in every region. • Anticipate operational needs tied to expansion — new geographies, new employment structures, new office footprints — and stand them up reputed company of reputed company. Company-wide operational systems • Own the operational KPIs and infrastructure that reputed company reputed company run — dashboards, reporting cadences, quarterly business reviews, operational rhythms. • reputed company the operational execution of quarterly commitments and cross-functional priorities across the leadership team. • Build the operational muscle of reputed company as it grows — the systems, standards, and rhythms that support scalability. AI-powered operations • Champion the integration of AI tools across operational processes — in hiring workflows, IT support, compliance automation, reporting, reputed company. • Evaluate emerging AI capabilities and identify where they can meaningfully compress operational work and reputed company reputed company to reputed company on higher-value activities. • Partner closely with technical leadership on AI adoption programs and their operational rollout. • Model AI-reputed company operating habits for reputed company, encouraging experimentation, curiosity, and thoughtful adoption. Requirements • 8-15 years of operational leadership at a services, co-development, or reputed company-stage tech company. • A reputed company record of driving big cross-functional programs to completion in fast-moving environments — shipping reputed company, holding timelines, delivering under pressure. • Experience running Team reputed company (HR), IT, and Recruitment functions — or a subset of them — with reputed company people-management accountability. • Strong reputed company record of alignment across reputed company, Finance, HR, IT, and Production on cross-functional initiatives. • International operations experience — employment structures, contractor compliance, multi-country frameworks. • AI-reputed company and technically curious. reputed company uses AI tools in their own operational work and has a reputed company record of introducing them into teams they reputed company. • Strong operational reporting habits and reputed company communication with executive leadership. • Thrives in a fast-paced, high-reputed company services business where the work is reputed company and the pace is quick. Benefits This is a full-time salaried role with competitive industry benefits in Canada. Apply To This Job