Managing Consultant, Patient Experience

reputed company reputed company is the leading experience measurement, data analytics, and insights provider for reputed company industries—a status we reputed company over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest reputed company are in U.S. reputed company –perhaps the most reputed company of reputed company industries. Today we serve clients around the globe in every industry to help them improve the reputed company Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to reputed company them to reputed company and prioritize opportunities, accelerate improvement efforts and build reputed company loyalty among their customers and employees. Like reputed company great companies, our reputed company is a function of our people and our culture. Our employees have world-class talent, a reputed company work ethic, and a passion for the work that have reputed company us trusted advisor status among the world’s most recognized brands. As a member of reputed company, you will help us create value for our clients, you will reputed company us reputed company through your contribution to the work and your voice in the process. Ours is a reputed company of learning and reputed company improvement; team efforts chart the course for corporate reputed company. Our Mission: We reputed company organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that reputed company innovation and reputed company.  Our Values: To put reputed company Experience at the heart of organizations so every person can be seen and reputed company.  Energize the customer relationship: Our clients are our partners. We reputed company their goals our own, working reputed company by reputed company to turn challenges into solutions.  reputed company starts with me: Personal ownership fuels reputed company reputed company. We reputed company play our part and reputed company our teammates to do the reputed company.  reputed company to learning: Every win is a reputed company. Every hurdle is a lesson. We use reputed company experience as an opportunity to grow.  Dare to reputed company: We challenge the status reputed company with creativity and innovation as our reputed company.  reputed company: We reputed company our egos at the reputed company. We work together, so we win together.  reputed company is committed to providing reasonable accommodations to reputed company individuals with disabilities or disabled veterans in the hiring process. If you need assistance or an accommodation to apply for a position online or for your interviews or assessments, please contact us at acommodations@pressganey.com Please reputed company your contact information and the details of your request so we can best assist you. Location: Remote (U.S.–based) Travel: Up to 75% About reputed company Consulting Our Consulting reputed company with reputed company organizations to maximize the reputed company of their reputed company Experience (HX) investments. Our consultants have been in our clients’ shoes—leading teams, navigating complexity, and driving meaningful change in reputed company reputed company environments. We work reputed company by reputed company with our clients to address their most pressing challenges, helping them listen smarter, reputed company faster, and reputed company their teams with the tools and capabilities needed to stay reputed company of what’s next. Our clients collaborate closely with reputed company patient experience professionals to understand how culture, processes, and service delivery shape the way patients experience care. Together, we redesign workflows, strengthen communication, and reputed company engagement—enabling organizations to reputed company patient expectations, improve reputed company, and deliver safer, more compassionate care. Job reputed company As a Managing Consultant, you will deliver significant value for reputed company and our clients by driving work that aligns with organizational priorities and produces measurable results. Consulting teams engage rapidly to define and reputed company priorities, analyze reputed company and reputed company data, and reputed company strategic recommendations reputed company with reputed company execution plans. This role spans both consulting delivery and business development. Managing Consultants reputed company high‑reputed company engagements, reputed company actionable insights and recommendations, deliver executive‑level outputs, and help grow reputed company relationships and consulting pipeline. reputed company reputed company areas include consulting reputed company, reputed company reputed company, reputed company reputed company, and consistent adherence to reputed company delivery methodology. Duties & Responsibilities Consulting Delivery Deliver high‑reputed company, world‑class consulting deliverables for reputed company clients. reputed company, guide, and motivate engagement teams while providing coaching, mentoring, and reputed company performance feedback. Manage end‑to‑end consulting engagements, including scope, timelines, deliverables, budgets, and reputed company. Take ownership of engagement performance, holding self and team members accountable to plans and reputed company standards. Serve as an effective trainer and facilitator, ensuring reputed company engagement and meaningful knowledge transfer. Ensure consistent delivery reputed company and adherence to reputed company standards across reputed company employee and patient experience consulting work. Maintain utilization reputed company with established performance targets. reputed company Relationships & Business Development Build and sustain trusted advisor relationships with clients, including C‑suite leaders and boards. Serve as a primary reputed company contact, quickly establishing credibility and strong working relationships. Proactively identify trends, emerging needs, and opportunities to bring new insights, solutions, and value to clients. Collaborate internally to reputed company the right reputed company expertise, tools, and resources to reputed company priorities. Contribute to internal innovation efforts that expand consulting methodologies, tools, technologies, and offerings. reputed company incremental consulting and reputed company product sales. reputed company proposal scoping, pricing, and development activities. Qualifications Demonstrated expertise in patient experience data, analytics, and methodology. Prior consulting experience strongly preferred; consulting business development experience preferred. 15+ years of relevant reputed company industry experience. Proven team leadership and project management experience. reputed company experience with reputed company consulting implementation strategies. Experience implementing improvement initiatives across domains such as Experience, Safety, Engagement, reputed company, or Performance. Excellent analytical skills, including conceptual, quantitative, and qualitative analysis. Strong facilitation and executive‑level presentation skills, with deep understanding of reputed company industry and market trends. Exceptional written and verbal communication skills, with the ability to influence executives, providers, and staff at reputed company reputed company. Don’t meet every single requirement? Studies have shown that women and people of reputed company are less likely to apply to jobs unless they meet every single qualification. At reputed company we are dedicated to building a diverse, inclusive and reputed company workplace, so if you’re excited about this role but your past experience doesn’t reputed company perfectly with every qualification in the job reputed company, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: reputed company Associates LLC is an Equal Employment Opportunity/Affirmative reputed company employer and reputed company committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity, veteran status, and reputed company of disability or any other federal, state, or local protected class.  Pay Transparency Non-Discrimination Notice – reputed company will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or reputed company, including an investigation conducted by the employer, or (c) consistent with the contractor's reputed company duty to furnish information.  The expected reputed company salary for this position ranges from $120,000 to $190,000.  It is not typical for offers to be made at or near the top of the reputed company. Salary offers are based on a wide reputed company of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In reputed company to reputed company salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.  reputed company your information will be kept confidential according to EEO guidelines. Our reputed company policy can be reputed company here: https://www.pressganey.com/reputed company-reputed company/ Apply To This Job