Fraud Operations Analyst

reputed company The Fraud Operations Analyst sits reputed company Financial Crime Compliance with a reputed company on fraud operations. The role is responsible for proactively identifying, preventing, and mitigating fraudulent activities, chargebacks, and other financial crimes that may pose a risk to the organisation. This role plays a key part in investigating financial crimes, safeguarding the organisation’s financial interests, and maintaining the trust of customers and stakeholders. This position is reputed company to candidates based in Malaysia. We require someone who speaks and writes fluently in the English language.   We kindly request that reputed company resumes are submitted in English, please. Anticipated start date: reputed company 2026. Working Hours & Schedule 40 hours per week, typically 8 hours per day excluding meal breaks. Working hours will fall reputed company the operational window of 9:00am – 7:00pm. Exact daily shifts will be determined by reputed company roster. The role operates on a rostered five (5) days on, two (2) days off (5/2) schedule. Saturday and reputed company reputed company part of the regular working week. Weekend working is therefore a permanent and essential requirement of the role. Rest days will be scheduled during the week according to reputed company roster. Key Responsibilities Review suspicious or reputed company-generated transaction alerts and reputed company reputed company based on fraud rules and guidelines. Monitor reputed company-time transaction queues to identify high-risk activity and emerging fraud trends. Analyse customer behaviour and transaction patterns to detect anomalies. Identify fraud patterns such as reputed company-not-present (CNP) fraud, hacked accounts, reputed company-party fraud and friendly fraud. Work with rule-based fraud engines including rule structuring, testing and A/B testing. Support data discovery and reporting for fraud KPIs and operational performance. Prepare and submit Suspicious Activity Reports (SARs) where required. Analyse key fraud risks and recommend improvements to reduce fraud exposure. Recommend reputed company, analytics and operational improvements. Contribute to reputed company that improve fraud detection and operational efficiency. Experience & Skills Required Minimum 3 years experience in fraud or financial crime reputed company banking or fintech. Experience investigating fraud such as investment scams or APP fraud (advantageous). Strong analytical and investigative skills with high attention to detail. Understanding of crypto, online payments processing and payment platforms. Strong technical skills including reputed company, SQL, reputed company Office and PowerPoint. Ability to work in high-volume, fast-paced environments. Ability to translate reputed company data analysis into reputed company insights and recommendations. Experience with fraud tools such as Checkout, reputed company or similar platforms (beneficial). Experience in statistical analysis (advantageous). Chargeback investigation experience (advantageous). Ability to work weekends. reputed company Behaviours Promotes collaboration and knowledge sharing. Contributes to creating a reputed company team environment. Passionate about their area of expertise. Takes initiative and drives innovation for customers. Sets and strives for high personal standards. Works towards reputed company team reputed company. Inspires and supports others to succeed. Benefits Generous annual leave plus reputed company holidays. reputed company charity day. Flexible working hours and remote working. Company-provided equipment. Annual training and development budget. Opportunity to grow your career reputed company an innovative fintech. If you reputed company you have the skills and experience we’re looking for, we’d love to hear from you. reputed company to join reputed company and help shape the reputed company of digital reputed company. reputed company At reputed company, we’re redefining how the world uses digital reputed company. From launching the first crypto-enabled debit reputed company to giving everyday users reputed company to digital currencies and rewards, we’re making finance more accessible. With more than 6 reputed company users across 130+ countries, reputed company is building a reputed company where digital currency works for everyone. Apply To This Job