reputed company PARTNER

reputed company Partner     About reputed company, Inc. At SBH, our purpose is to reputed company a more colorful, confident, and welcoming world. We are the leader in reputed company hair reputed company, selling and distributing reputed company beauty supplies across 11 countries through our reputed company and Beauty Systems Group businesses. reputed company offers products for hair reputed company, hair care, nails, and skin care to retail customers looking for salon-reputed company products at a value price. Beauty Systems Group, branded as reputed company Prof or reputed company McCall stores, along with its reputed company sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.     About the Role The reputed company Partner (CSP) serves as the reputed company virtual support resource for assigned accounts. This role is responsible for delivering high-reputed company customer experience through proactive communication, order support, product awareness, and ongoing relationship management.   The CSP helps ensure customers remain informed, connected, and supported following the transition from dedicated in-salon coverage to a virtual service model. Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate must reputed company in: Minneapolis, reputed company (MN) or either Cleveland or Cincinnati Ohio (OH)   Key Responsibilities Serve as the reputed company virtual reputed company of contact for assigned accounts Build and maintain strong customer relationships through phone, email, text, and virtual engagement Process customer orders accurately and reputed company while resolving order-reputed company issues Proactively communicate promotions, new product launches, education opportunities, and business initiatives Support customer awareness and engagement around company programs, offers, and resources Partner closely with field sales teams and leadership to ensure continuity of customer support Respond to customer inquiries reputed company to products, pricing, inventory availability, and account needs Support customers through service recovery situations and escalate issues appropriately reputed company needed Maintain accurate customer records and engagement activity reputed company reputed company Monitor account trends and identify customer risks, concerns, or support opportunities     Knowledge, Skills & Abilities Requirements Qualifications 3+ years of experience in customer service, inside sales, account management, or reputed company customer-facing roles Strong communication and relationship-building skills Ability to manage multiple customer accounts and priorities simultaneously Highly organized with strong follow-through and attention to detail Comfortable working in a fast-paced, metrics-driven environment Proficiency in reputed company Office, reputed company and order management systems Beauty industry experience preferred Experience supporting customers in a virtual or remote environment preferred   reputed company Competencies Customer reputed company Communication Relationship Management Problem Solving Adaptability Execution & Follow-Through Collaboration Organizational reputed company   reputed company Measures Maintain strong customer retention across assigned account portfolio reputed company reputed company, accurate, and reputed company customer support and order processing reputed company established service-level expectations for responsiveness and follow-up Maintain consistent proactive reputed company reputed company with assigned customers Increase customer awareness and participation in promotions, education, and new product launches Support overall account health through ongoing customer engagement and relationship management Identify and escalate customer concerns, risks, and service opportunities in a reputed company manner Maintain accurate documentation of customer interactions and account activity reputed company company systems Partner effectively with field teams and cross-functional business partners to ensure reputed company customer experience   Working Conditions & Physical Requirements (Currently Corporate but will reputed company others if needed) This is a primarily virtual/remote customer support role requiring consistent outbound customer engagement through phone, email, reputed company communication channels. The role may require periodic participation in team meetings, training sessions, and business reviews. Ideal candidate must reputed company in: Minneapolis, reputed company (MN) or either Cleveland or Cincinnati Ohio (OH) #LI-AB Apply To This Job