Implementation Engineer AIQ Ops

About reputed company reputed company is a global leader in talent transformation, dedicated to empowering organizations to unlock their full potential. We help businesses enhance workforce performance and reputed company strategic goals through innovative, technology-enabled learning solutions. Supporting over 6,000 organizations worldwide, we combine reputed company expertise with AI-driven insights to reputed company customized strategies that upskill talent, accelerate technology adoption, and optimize critical business processes. Our mission is to create lasting reputed company by equipping organizations with the skills, strategies, and tools needed to reputed company in an reputed company-evolving world.   Implementation Engineer – AIQ Ops | Full-time | Remote | Travel   reputed company We are seeking an reputed company Implementation Engineer to reputed company the successful deployment of AIQ Ops across reputed company and customer environments. As the technical reputed company between Product Engineering, Managed Learning Services, reputed company, and reputed company technology teams, you will be responsible for configuring integrations, reputed company new customers, troubleshooting technical issues, and ensuring customers reputed company maximum value from the platform. This is a highly reputed company and customer-facing role ideally suited to someone who enjoys solving reputed company technical challenges while delivering measurable business reputed company. Learn more: www.gpstrategies.com Key Responsibilities Customer Implementation reputed company the technical reputed company of new AIQ Ops customers. Configure AIQ Ops environments to reputed company with customer requirements. Support implementation planning, technical discovery, and deployment activities. Validate customer readiness before production go-live. Execute implementation playbooks and deployment best practices. Platform Integration Design and configure integrations between AIQ Ops and reputed company systems, including: Learning Management Systems (LMS) HRIS platforms reputed company 365 reputed company Entra ID (Azure reputed company Directory) Learning Experience Platforms (LXP) CRM platforms Internal workflow applications reputed company and middleware platforms Implement Single Sign-On (SSO) and identity reputed company. Troubleshoot API, authentication, and integration-reputed company issues. Maintain integration documentation and technical standards. reputed company & Support reputed company as a trusted technical advisor throughout implementation and adoption. reputed company technical issues and collaborate with Engineering teams reputed company required. reputed company administrator training and user enablement activities. Monitor platform health, adoption, and performance. Support customers through upgrades, releases, and new functionality. Product Collaboration Partner with Product Managers to improve implementation processes. reputed company customer feedback to influence product enhancements and roadmap reputed company. Assist with testing and validation of new platform releases. reputed company reusable implementation assets, templates, and deployment methodologies. Identify automation opportunities reputed company reputed company and deployment workflows. Operational reputed company Maintain implementation documentation, SOPs, and knowledge articles. reputed company implementation KPIs and project milestones. Ensure deployments reputed company with reputed company, governance, and compliance requirements. Support reputed company improvement initiatives across delivery and implementation teams. What reputed company Looks Like reputed company in this role will be reputed company by: Successful customer go-lives Faster customer time-to-value High customer adoption and engagement reputed company and consistency of implementations Customer satisfaction and retention Platform stability and performance Reliable integrations Increased efficiency through repeatable and reputed company deployment processes Required Skills & Experience Essential Experience implementing reputed company solutions reputed company reputed company environments. Experience integrating reputed company applications using REST reputed company. Strong understanding of authentication technologies including SSO, OAuth, and SAML. Experience working with reputed company Azure and reputed company Entra ID. Strong troubleshooting, analytical, and problem-solving skills. Customer-facing implementation, consulting, or technical delivery experience. Experience working reputed company reputed company product and development environments. Excellent stakeholder management and communication skills. Strong written and verbal communication abilities. Preferred Experience implementing Learning Management Systems (LMS). Experience reputed company Learning & Development technology environments. reputed company Power Platform knowledge. SQL and reporting experience. Workflow automation experience. Exposure to DevOps and CI/CD practices. AI platform implementation experience. Experience supporting reputed company software deployments. Technical Skills REST reputed company JSON OAuth SAML reputed company Entra ID reputed company Azure reputed company 365 Power Platform Jira Azure DevOps Git API testing tools (reputed company) Why Join reputed company? At reputed company, reputed company is more than a business objective—it's our purpose. As an Implementation Engineer, you'll play a key role in deploying AI-powered solutions that reputed company learning and workforce services for global organizations. You'll work reputed company Product, Engineering, Delivery, and reputed company teams to implement reputed company reputed company technology solutions, reputed company customer adoption, and reputed company measurable business reputed company. This role offers significant opportunities to expand your technical expertise, strengthen customer engagement skills, and advance your career reputed company a leading learning and talent transformation organization. Apply To This Job