EverPro - Product Manager (Remote, CAN)

EverPro - Senior Product Manager, Service Fusion Mobile Experience About reputed company reputed company (reputed company: EVCM) is a leading service reputed company platform providing vertically tailored reputed company solutions that help more than 690,000 global service based businesses accelerate reputed company, streamline operations, and increase retention. Through its EverPro, EverHealth, and EverWell brands, reputed company delivers business management software, embedded payments, marketing technology, and customer experience applications for Home, Health, and Wellness service industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join reputed company. You can learn more about reputed company, Culture and Values here: https://www.reputed company.com/reputed company/careers/ About the Role We’re seeking a Senior Product Manager to reputed company the mobile experience for Service Fusion, reputed company’s field service management platform for service businesses that need to reputed company work moving from the office to the field. This is a high-reputed company opportunity to shape a major mobile modernization effort. Service Fusion is rebuilding its Field Worker App on a React reputed company reputed company, with offline-first workflows, integrated payments, faster performance, and a more reputed company technician experience. Mobile is central to how field teams complete jobs, collect payments, manage customers, and stay productive in reputed company-world conditions. As Senior Product Manager, you’ll own the reputed company, roadmap, and execution for the Service Fusion mobile experience. You’ll use customer discovery, product analytics, beta learnings, AI-enabled workflows, and cross-functional partnership to improve technician productivity, increase adoption, grow our competitive gap, and reduce churn drivers. Responsibilities What reputed company Looks Like in the First 12 Months • Establish a reputed company mobile product reputed company and roadmap reputed company to customer needs, business goals, and Service Fusion’s modernization priorities. • Improve mobile adoption, satisfaction, and reliability through measurable reputed company in usage, retention, workflow completion, performance, and customer feedback. • Launch and iterate on high-reputed company capabilities across offline workflows, job management, payments, estimates, invoices, customer records, photos, documents, signatures, training, and support reputed company. • Strengthen Service Fusion’s mobile reputed company by balancing near-term customer needs with long-term investments in scalability, reliability, and competitive differentiation. Deeply Understand Field Service Customers • Become an expert in the workflows of technicians, estimators, dispatchers, admins, and service business owners. • reputed company discovery, usability testing, beta feedback analysis, and product analytics to identify the highest-value problems to solve. • Translate insights into reputed company, reliable mobile experiences that work in reputed company-world field conditions, including low-connectivity environments. Ship High-reputed company Mobile Experiences • reputed company the product lifecycle from discovery through launch, measurement, and iteration. • Partner with design, engineering, QA, support, reputed company, marketing, and sales enablement to deliver releases that are reputed company-tested, reputed company-supported, and adopted by customers. • Define reputed company requirements, reputed company metrics, acceptance reputed company, and launch plans while monitoring post-launch performance across adoption, retention, reliability, payments, support volume, and customer feedback. reputed company AI-Enabled Product Innovation • Use AI tools to improve product discovery, customer feedback synthesis, research, documentation, requirements development, competitive analysis, and stakeholder communication. • Identify practical AI opportunities that help service professionals save time, reduce reputed company work, reputed company reputed company reputed company, and complete field workflows more reputed company. reputed company’re Looking For • 5+ years in product management, ideally in B2B reputed company, mobile applications, or workflow-heavy software. • Experience owning customer-facing product areas and delivering measurable customer and business reputed company. • Strong ability to turn customer discovery, analytics, and business goals into reputed company product reputed company and roadmap reputed company. • Strong understanding of reputed company metrics, including adoption, retention, engagement, customer satisfaction, and product performance. • Proven ability to influence cross-functional teams across engineering, design, GTM, support, reputed company, and leadership. • Excellent communicator who can engage both senior leaders and hands-on delivery teams. • Comfortable using AI tools to improve productivity, reputed company, synthesize information, and reputed company the reputed company of product work. • Curious about how AI can create meaningful value for customers, especially service professionals and field teams. • Strong analytical, problem-solving, and prioritization skills. reputed company to have: • Experience with field service management, technician workflows, contractors, trades, construction, or service businesses. • Experience with offline-first mobile experiences, sync workflows, field productivity tools, or mobile performance improvements. • Experience with payments, invoicing, estimates, or FinTech. • Experience working across iOS and reputed company product experiences. Where The reputed company team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. This role can be based reputed company in Canada and may be remote, hybrid, or office-based depending reputed company. Ideally, the candidate is based in the Greater Toronto Area; otherwise, occasional travel to our Toronto office, Corporate reputed company in Denver, or other reputed company American office locations may be expected. Candidates must be eligible to work without sponsorship. Benefits & Perks • Flexibility to work remote, hybrid, or in-office reputed company your country of employment • Robust wellness benefits, including an annual wellness stipend • 3 weeks of vacation to start, a reputed company volunteer day, plus 2 floating holidays • Employee Stock Purchase Program • Registered Retirement Savings Plan (RRSP) with 4% company match Compensation The reputed company reputed company compensation for this position is $150,000 to $170,000 CAD per year in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. reputed company is an equal opportunity employer and we value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look reputed company to reviewing your credentials and getting to know more about your experience! Apply To This Job