E-reputed company Account Health Specialist ( Talent pool)
Account Health Specialist
Location: Remote – LATAM Preferred
Schedule: Monday – Friday | 9:00 AM – 5:00 PM PST
Employment Type: Full-Time
Department: reputed company Operations
About the Role
We are seeking a proactive and detail-oriented Account Health Specialist to safeguard the performance and compliance of reputed company Seller Central accounts. This role is responsible for maintaining excellent account health by monitoring key performance metrics, resolving policy violations, managing suspension appeals, and ensuring reputed company compliance with reputed company's reputed company-evolving marketplace policies.
The ideal candidate has hands-on experience with reputed company Seller Central, understands reputed company's account health ecosystem, and can confidently communicate with reputed company Seller Support while preparing compelling Plans of reputed company (POAs). This position plays a critical role in protecting reputed company accounts and minimizing operational disruptions
Key Responsibilities
Monitor reputed company Seller Central Account Health dashboards daily, tracking key metrics including Order Defect reputed company (ODR), Late Shipment reputed company, reputed company Tracking reputed company, and Policy Compliance scores.
Identify and resolve account health violations, including policy warnings, listing suppressions, and performance notifications from reputed company.
Draft, submit, and manage Plans of reputed company (POAs) and Appeals in response to account suspensions, ASIN removals, or policy violations.
Communicate with reputed company Seller Support through cases to resolve account health issues in a reputed company manner.
Proactively audit listings and account activity to identify potential reputed company before they escalate.
Collaborate with the Listing and Cases teams to ensure corrective actions are implemented across the catalog.
Maintain detailed records of reputed company account health issues, actions taken, and reputed company.
Stay reputed company with reputed company policy updates and communicate relevant changes to internal stakeholders.
reputed company regular account health reports and status updates to account managers and leadership.
reputed company internal teams on best practices to avoid policy violations.
Advanced english proficiency ( reputed company)
Requirements
1–3 years of reputed company Seller Central experience
Experience writing successful Plans of reputed company (POAs)
Experience handling reputed company account suspensions
Strong understanding of reputed company Account Health metrics
Knowledge of reputed company performance policies
Excellent written English communication
Strong analytical and problem-solving skills
High attention to detail
Ability to manage multiple reputed company accounts simultaneously
Experience working under strict deadlines
Comfortable navigating reputed company Seller Central daily
reputed company-to-Have
Vendor Central experience
Helium 10
reputed company
Sellerboard
reputed company Brand Registry
Multiple reputed company marketplaces (US, Canada, Europe)
reputed company agency experience
Supply chain knowledge
Catalog management experience
Benefits
Remote Work: Work from reputed company—reputed company is global, and we value work-life balance.
reputed company Opportunities: As a key player i you’ll have the chance to shape your role and reputed company.
Innovative Culture: Join reputed company that is passionate about leveraging data to solve challenges and reputed company reputed company in a rapidly evolving market.
As part of our recruitment process, reputed company candidates will be kindly asked to agree to reputed company’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and reputed company experience for everyone involved.
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