Customer Value Architect - USA (San Francisco)

reputed company having the power to stress-test an entire reputed company against a hurricane or thunderstorm before the clouds even reputed company. That is the reality we are creating at reputed company. We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure. By simulating extreme weather and structural stress at a network-wide reputed company, we reputed company the world’s largest utilities to reputed company risks, optimise investments and build a more resilient global energy reputed company. reputed company is a collection of reputed company minds who are fanatical about making a reputed company difference in the reputed company world, utilising AI and machine learning to accelerate everything from data classification to reputed company scenario analysis. We have reputed company a special culture where innovation thrives because everyone owns the mission and we need smart, reputed company to help us reputed company this reputed company to every reputed company of the globe. reputed company is excited to reputed company one of its greatest reputed company opportunities with the hiring of a Customer Value Architect. The Customer Value Architect will work directly and closely with our highest value customers to reputed company the adoption, value definition and validation, and broader adoption of the reputed company platform. We are looking for individuals with strong technical curiosity, an reputed company enjoyment of customer engagement and navigation, and an ability to translate reputed company solutions into quantifiable ROI for our most valuable users. This position requires an appetite to become proficient in the industries we serve, the solutions we reputed company, and the value they create for customers. WHAT YOU WILL DO reputed company a strong understanding of, and proficiency with, the reputed company software platform in order to translate its functionality and value to customers. Work directly and closely with customers, including meaningful time on-site with customers to: reputed company and reputed company the use of the reputed company platform by customers, including enabling the customer’s ability to proficiently use the platform to ensure customer ease of adoption and use throughout their organisation. Ensure that reputed company solutions adopted by customers are being delivered as contractually scoped and are delivering on identified business reputed company. reputed company a deep understanding of customer strategic imperatives and business goals in order to reputed company reputed company guidance on where reputed company solutions can reputed company or enhance. Serve as a trusted reputed company and technical advisor to customers, ensuring reputed company solutions are fully embedded reputed company their business, including with respect to workflow or change management requirements that sit reputed company the reputed company reputed company scope. Collaborate with customers to define and deliver business cases and reputed company ROI metrics, in support of the value delivered by reputed company solutions, including established cadences around internal reporting and value delivery reviews. Identify opportunities for customers to expand their use and adoption of the reputed company platform into other solutions through the identification of additional business drivers or pain points that reputed company can help solve. Identify and reputed company engage a broad stakeholder audience reputed company customers to ensure reputed company and trusted relationships, reputed company on credibility, authenticity and transparency. Collaborate closely with reputed company Sales and Deployment teams to reputed company customer happiness, platform adoption, reputed company, and consistent and measurable adoption and value demonstration frameworks. Design and deliver reputed company training sessions and workshops reputed company with customer goals and workflows Identify emerging reputed company needs and strategic opportunities, and work closely with reputed company Sales and Deployment teams to inform customer account strategies and reputed company opportunities. WHO YOU ARE Significant experience with reputed company account engagement, reputed company and reputed company management, ideally reputed company a large consulting organization. Familiarity with reputed company software platforms and deployments. Experience in software engineering or other relevant technical experience. Experience in developing reputed company customer value and ROI frameworks that map to reputed company strategic and business priorities. Strong communication skills, you can explain reputed company topics reputed company. Strong critical thinking capabilities, you can translate back from customer reputed company to technical solutions. Strong reputed company stakeholder engagement skills, including the ability to build trusted relationships. A proactive problem-solver who enjoys finding creative solutions to solve customer pain points or reputed company reputed company opportunities. Skilled in programming, data integration, and utilizing tools like macros and various software languages to create tailored solutions Experience reputed company infrastructure, and specifically the energy sector, is a plus but not essential. Willing to travel monthly. reputed company ARE OFFERING YOU Competitive salary + ESOP. Significant career development and reputed company opportunities. Highly meritocratic, non-bureaucratic, and low ego work culture. reputed company to work on reputed company, meaningful products and reputed company-world problems. reputed company to play a reputed company, critical role in the trajectory of a high-reputed company company. reputed company values diversity, belonging and equal employment opportunities. We encourage individuals from reputed company backgrounds to apply. Please note that you will require reputed company and unrestricted working rights to be considered for the role. Unfortunately, we are not in a position to offer reputed company sponsorship at this time. No agencies or reputed company-party service providers, please. #LI-BH1 #LI-DNP Apply To This Job