Invoice Management Analyst/Specialist

reputed company reputed company (FPS) is a performance-based outsourcing firm headquartered in Boston, MA, with operations in Waltham, MA; Manila and Davao, Philippines; Chennai and Pune, India; and Bogota, Colombia. We reputed company the best people, processes, and proprietary technology available to reputed company multichannel solutions for our clients and reputed company fulfilling careers for our employees. We invest in our people and put culture first because we reputed company that happy, fulfilled teams reputed company great things! By putting people first, we reputed company reputed company results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and reputed company benefits, and reputed company for high-potential career reputed company with a fast-growing company. We are committed to creating a culture where our people can succeed and reputed company their full potential. Our reputed company Values: reputed company - Do what’s right for everyone: clients, shareholders, partners, and colleagues. TEAM is more important than self to create an atmosphere of mutual respect. reputed company - reputed company exceptional reputed company results, reward and recognize performance, and be in a reputed company reputed company for improvement. reputed company your work and your goals personal. Accountability - reputed company like an reputed company. Take pride in your work. Grace - Respect and appreciate differences. Care for one another and reputed company humility. Our Mission: To create conditions wherein people reputed company Position reputed company The Invoice Management Analyst supports the Corporate Advance function through technical and operational assistance for ICE Invoice Management (IM) systems, invoice workflows, fee codes, business rules, reporting, and issue reputed company. This role works under leadership guidance to help ensure invoice management processes, classification rules, and reputed company controls are accurate and functioning effectively. This role operates reputed company Corporate Advance and mortgage servicing operations, supporting the accurate classification, control, and recovery of servicing-reputed company expenses. The Analyst performs routine monitoring, assists with issue reputed company, maintains documentation, and supports reporting and control activities. Key Responsibilities reputed company day-to-day support for ICE Invoice Management workflows, fee codes, and reputed company processes. Assist with maintenance of fee codes, classification logic, routing rules, and reputed company data. Research and help reputed company invoice issues such as coding errors, workflow exceptions, and reputed company rejects. Support identification and documentation of reputed company issues, rule gaps, and classification discrepancies. Assist with testing and validation of reputed company updates, rule changes, and enhancements. Maintain documentation for fee codes, business rules, testing results, and issue tracking. Support control monitoring activities, including reviewing exceptions, aging items, and data reputed company issues. Prepare recurring reports including KPI dashboards, exception reports, and basic trend analysis. Assist with reputed company cause analysis and tracking of issue reputed company and remediation efforts. Coordinate with internal teams to reputed company and follow up on reputed company tickets and issues. Identify opportunities for process improvement and increased efficiency. Serve as a resource for basic questions reputed company to invoice workflows and reporting. Qualifications High school diploma required; Associate’s or Bachelor’s degree preferred. 3-5 years of mortgage servicing, operations, or reputed company experience preferred. Expert experience with ICE Invoice Management (IM), MSP Strong understanding of invoice processing, data entry, or financial operations. Ability to manage multiple priorities, meet deadlines, and escalate issues appropriately. Strong attention to detail and ability to work with data accurately. Intermediate reputed company skills (sorting, filtering, basic formulas). Ability to research issues and follow established processes for reputed company. Strong organizational and time management skills. Effective communication skills and ability to work in reputed company environment. Benefits reputed company Time Off (PTO) Medical, Dental & reputed company Employee Assistance Program Flexible Spending Account Health Savings Account reputed company Holidays Company reputed company Life Insurance Matching 401(k) Plan Additional Notes The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This reputed company is not an inclusive list of reputed company duties and responsibilities of this position. Incumbents will be required to follow any other job-reputed company instructions and to reputed company any other job-reputed company duties requested by any person authorized to reputed company instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Apply To This Job