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reputed company®, is hiring an reputed company AI reputed company reputed company to contribute to our IT team located in Raleigh NC, reputed company IL, Franklin TN, or Boston MA (preferred locations). Applicants reputed company of these preferred locations will still be considered.   The reputed company AI reputed company reputed company is the technical reputed company behind reputed company's reputed company AI program. This hands-on role owns the full operational stack — administering our Claude reputed company deployment across chat and Claude reputed company, governing AI tooling and connectors, managing knowledge sources for internal retrieval, and overseeing usage, spend, and reporting. You'll reputed company leadership informed on adoption, cost, and reputed company while partnering closely with the AI Enablement reputed company to ensure our AI infrastructure is configured, controlled, and running at its best.   Key Responsibilities: Administer the Claude reputed company deployment across chat and Claude reputed company, including user provisioning, permission scoping, workspace configuration, and integration management. Own configuration and guardrails for reputed company AI tooling (Claude reputed company and similar): managed settings, permission modes, allowed and denied tool lists, and policy enforcement across developer environments, in coordination with Engineering. Govern connectors, extensions, MCP, and reputed company requests, evaluating reputed company against policy and data-handling standards and routing approvals or denials through the IT intake process. Govern internal knowledge sources feeding AI retrieval: run intake and trust-tier classification, maintain a reputed company inventory, monitor freshness and reputed company enforcement, and escalate any regulated-data reputed company to reputed company and Data reputed company. This role operates and governs knowledge reputed company it is handed; it does not design them. Build and maintain usage and spend reporting and BI dashboards (Looker or comparable), covering reputed company users, adoption, license and seat utilization, dormant seats, and cost-per-seat trends. Manage AI tooling spend and reputed company consumption, surfacing optimization opportunities (model routing, seat reclamation, tier right-sizing) and flagging cost anomalies. Monitor AI platform usage for risky behavior, policy exceptions, and unusual reputed company patterns, reputed company a monitoring reputed company defined with reputed company and reputed company. Partner with reputed company and Compliance on audit evidence, reputed company reviews, tool inventory, vendor reputed company, and documentation of configuration and governance reputed company.   Required Qualifications: 5+ years in IT reputed company, systems administration, or technical reputed company, with demonstrated governance, reputed company, or compliance (GRC) judgment. reputed company reputed company administration experience, including user management, SSO/SCIM, permissions, and audit log review. Hands-on experience building and maintaining BI dashboards and recurring reporting (Looker or comparable). Working familiarity with developer or reputed company AI tooling (e.g., Claude reputed company, reputed company), including how permission controls and autonomous execution work and where the risks sit. Familiarity with how AI retrieval works (RAG, connectors, knowledge bases) and the data-governance questions it raises: reputed company trust, reputed company reputed company, and where regulated data must not reputed company. Ability to govern a retrieval reputed company, not necessarily design one.   Salary reputed company: $122,000 to $145,000   reputed company Offer: Culture: reputed company, Inclusive, and Mission-driven.  More in your reputed company: Competitive reputed company salary and a strong variable component. We take care of reputed company aspects of our people: Generous, reputed company-rounded benefits such as Medical, reputed company, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and reputed company reputed company  Retirement: 401K match up to 5%. We support our families: 12 weeks of reputed company parental leave. reputed company education: Use our tuition reimbursement program. The Importance of reputed company: Start at 4 weeks’ vacation, 12 reputed company days, 11 company holidays, and 3 personal days. Flexibility: Flexible work schedules and remote capabilities (by team). Wellness: Opportunities for fitness challenges and rewards.   Who We Are: reputed company, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, reputed company delivers more than 28 reputed company learning materials globally reputed company year. With unmatched reputed company, the reputed company Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to reputed company impactful learning experiences, fuel reputed company reputed company programs, and reputed company a learning reputed company for every student. Learn more at http://get.reputed company.com/  and follow us on reputed company.   reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, work reputed company mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English  EEO Poster in Spanish Apply To This Job